David fue muy amable y contesto todas nuestras preguntas
11/10/2022
Heber A. VERIFIED CUSTOMER
Excellent customer service and he offered me a Uber to/from my house. Overall I’m satisfied with the seevice
11/10/2022
Armenuhi B. VERIFIED CUSTOMER
Everything was easy,and professional.
11/10/2022
Melisa B. VERIFIED CUSTOMER
All went well, happy and satisfied that it got done this afternoon!
All have a Happy Thanksgiving!
11/10/2022
Mario H. VERIFIED CUSTOMER
Katy went the extra mile to serve on all my needs, and enquiries.
Never loose this team member. She is the BEST.
11/9/2022
Martes P. VERIFIED CUSTOMER
David is very costumer oriented , nice and knowlegeable. Great asset!
11/9/2022
Marc O. VERIFIED CUSTOMER
Dropped off my husband’s truck night before service was due. Was told 4-6 hours and truck would be ready. Then was told car would be ready at 2. Then I was told 4. I get there with 3 kids at 3:40pm and Noel tells it won’t be ready until 5:30pm. He couldn’t even call me to tell me that and my ride had just left.
I relied on 4-6 hours! Noel said only one guy is working on the truck. I’m guessing he started working at 11am! Cause nobody gave me an update until Noel called me at 11:49am! You guys think we are stupid and we don’t know what is going on? Even the Chevy service rep contacts me first thing in the morning to let me know that someone has started working on my car. Obviously, Noel was doing other things in the morning and didn’t care. Noel needs serious customer service training. He sounds stupid on the phone and doesn’t know what to say. He never checked up on us, knowing I was upset, even at the dealership. How did you guys hire this guy?
11/9/2022
Katherine G. VERIFIED CUSTOMER
Noel is always so nice and helpful. I always appreciate his great customer service! I come back time and time again because of him, he has never been dishonest and always gets back to me asap. I know I'm being taken care of when I come to him.
11/9/2022
Alice P. VERIFIED CUSTOMER
HE WAS HELPFUL.
11/9/2022
Reynaldo A. VERIFIED CUSTOMER
Excelente servicio gracias
11/9/2022
Lori C. VERIFIED CUSTOMER
Was a great experience
11/9/2022
Karlene G. VERIFIED CUSTOMER
Always concern .
11/9/2022
Richard T. VERIFIED CUSTOMER
Noel went out of his way to provide me a very pleasurable experance. The visit for me was a very stressful event but Noel's helpfulness turned this arround. The supervisor Tim also must be commended as well. Tim went way above what I expected for support in a very touchy situation. What a great team Northridge Toyota has. Their service keeps me coming back.
11/9/2022
Darwyn R. VERIFIED CUSTOMER
Of course, Daphne was on top of my vehicle issues! Brava!! She’s awesome!
But, and this has nothing to do with my perfect customer service with Daphne. I had trouble making a reservation for service for my vehicle. Initially, I called to make a reservation for service and received a, “leave a message” prompt. I never received a call. Later, I called again and after a 45 minute wait I received another voicemail prompt. I left another message. After 15 minutes I received a call to schedule my appointment.
I’m just wondering with your call desk. I have just never had this happen. I just thought to let you know.
11/9/2022
David M. VERIFIED CUSTOMER
Noel has been working with me and my vehicle fur years. He’s great, explains everything well, and I’ve never felt he’s trying to sell me something I don’t need. Always appreciate his help.
11/9/2022
Lilia H. VERIFIED CUSTOMER
Mustafa is an asset to your company. He
Is courteous and pleasant and is very
Knowledgeable. I am very pleased and
satisfied with his work. I will be happy to
Recommend him for his service. Keep
Up the good work!
11/9/2022
Alan C. VERIFIED CUSTOMER
Thanx Chris nice work
11/8/2022
Hezrom P. VERIFIED CUSTOMER
Once again Daphne knocked it out of the park with her awesome customer service.