The BEST experience with Daphne as my advisor. So highly pleased. See following.
Highly professional
Highly personal
Listened to everything I said
Asked permission to make suggestions so she was able to
do diagnosis of problems & wanted to make further investigation on my car before sending it to service.
We came up with plan
Daphne made it SIMPLE
Daphne made it economical and came up with solution to accomplish GOAL.
Not only that but she wanted to make sure I was comfortable during my wait time. Took time as my comfort was important to her.
When I left Toyota (which was also during wind from Hurricane Kay and rain)
I had all I needed and more! No one at other Toyota location has been able to solve this issue. I now have 3 working keys programmed to start my 2006
Prius. I have 2 keys to allow access into car. This meets my goals and I could not recommend her competence more! Please acknowledge her anyway you can as she is excellent asset to Toyota Corp and so much so I will consider purchasing Toyota as my next car , coming soon!
Thsnk you,Sally
9/10/2022
Vanessa C. VERIFIED CUSTOMER
Katy was great and efficient
9/10/2022
Derek B. VERIFIED CUSTOMER
Great service
9/10/2022
Sharon B. VERIFIED CUSTOMER
He is an asset to your team. He is honest, helpful and very patient. Thank you for great service.
9/10/2022
Avetis K. VERIFIED CUSTOMER
Thank you Mustafa!
9/10/2022
ALIZOOM CORPORATION. VERIFIED CUSTOMER
Mustafa Nessari provides us with excellent experience thanks to his caring and professional manner.
9/10/2022
Supaluck V. VERIFIED CUSTOMER
Luis Vizcarra was so friendly, keep smiling ,Try to understand and help out with what you really need. Thanks.
9/10/2022
Darryl B. VERIFIED CUSTOMER
Excellent
9/10/2022
Franck F. VERIFIED CUSTOMER
Christopher was very very professional and diligent. Kudos to Christopher ????????
9/9/2022
Leopoldo A. VERIFIED CUSTOMER
Jeffrey L. Johnson provided the best service I received from Toyota. He was knowledgeable , helpful and very patient in explaining to me the problem. He kept me informed of the diagnosis of the car step by step and the possible solution to the problem. He didn’t pressure me to make the decision, instead he put me at ease and comfortable to make it.
Thank you Jeff.
9/9/2022
Lisa V. VERIFIED CUSTOMER
Katy Sanchez is a very helpful and nice person.
I'm very happy with her services for my car.????????
9/9/2022
Elga S. VERIFIED CUSTOMER
Great customer service from Noel. Thank you!
9/9/2022
Lloyd G. VERIFIED CUSTOMER
Please amend the name on the account to PHYLLIS. Lloyd has passed away. Thank you
9/9/2022
Fatollah S. VERIFIED CUSTOMER
Hi , After so many years been in north ridge Toyota client , I had the worst experience with unfriendly representative ( Quincy ) I had a appointment at 2 he wasn’t there , Somebody told me wait a little he’s going to be here any minute after ten minutes same person told me oh well I take care of you , He told me how much it’s going to cost me for my tire change , I asked why so much he said I have to wait for Quincy to show up I waited awhile he finally showed up we agreed on the price even though it was $70 more than I got estimates from other people , But I thought this is toyta I trust them , Tire change takes 10 minutes ok 30 minutes ok one hour even though I had appointment after almost 2 hours Quincy came and said your car is ready I said thank you for help got the car came home , I opened the trunk I saw spare in the trunk instead in the place supposed to be , I went back to unfriendly representative ( Quincy ) He said he’s gonna take care of it after almost 30 minutes he came over and said your car is rarely it took me almost 4 hours to change the tire now he told me there is recall for your car and it takes 3 hours I’m not sure if telling the truth , please reply to my email
9/9/2022
Adelina M. VERIFIED CUSTOMER
He was very respectful
And I am satisfied.
9/9/2022
Guadalupe O. VERIFIED CUSTOMER
Great customer service! He has helped me before and always so friendly.
Thank you greatly appreciate it.
9/9/2022
Harriet S. VERIFIED CUSTOMER
Quincy Mendoza is a very personable, knowledgeable, and professional young man. It was a pleasure doing business with him.
9/9/2022
Inc. P. VERIFIED CUSTOMER
He explained everything well and provided excellent customer service
9/9/2022
Denny D. VERIFIED CUSTOMER
Great job.
Good service and fast too.
Thank you Noel