thanks for fixing my car. everything was done on time and with high quality.
8/27/2022
Tonya C. VERIFIED CUSTOMER
David was fantastic ! Most smooth service dept ive ever been to
Thank you!
8/27/2022
Eugene B. VERIFIED CUSTOMER
I was not expecting to have to add services but I am glad it could be taken care of today. Thanks Mustafa
8/27/2022
Maria M. VERIFIED CUSTOMER
He is a good advisor honest person
Thank you
8/27/2022
David L. VERIFIED CUSTOMER
Katy is top notch. Always a joy to work with her and she is very thorough with explaining everything
8/27/2022
Christopher M. VERIFIED CUSTOMER
I still hearing the noise that im complaining about ....they told me that they where trying to immitate the noise so they drove my car out in the street and they said they dont hear anything my car is running ok but they did not run in the freeway , because when you increase the speed from 45 m / hrs up to 70 miles / hr thats when you get notice the noise im talking about.... I just knew that something is wrong about my car because i know how it sounds like when i bought it ..
8/26/2022
Wendy L. VERIFIED CUSTOMER
We were completely satisfied with Katie, our service rep. Our issue was the unsatisfactory responce to our request to repair,&
correct the original insitallation repairs on our car. The molding and carpeting are falling apart on the trunk & back of our car. The poor explanation was that we caused it. However, the problem was poor installation of the rubber does not come off by a simple bump on the molding the molding was obviously defectively installed. The carpet was obviously too short when it was put in the trunk not from a hitch bolt as was told to me. My car came from the manufacturer with a Toepackage. As this is my 3rd Toyota Sienna & still within my warranty period, I really expected a better responce from the service department as in previous years & not to be slough off.
8/26/2022
Heidi G. VERIFIED CUSTOMER
David provided the upmost service expected from a Toyota service consultant. He was quick and efficient in assisting myself and other guests. He was very knowledgeable about the services being provided and kept me up to speed with the process as well as offering services that were needed with my RAV4. He has gone above and beyond the needs as a service consultant, and would recommend services to be done with Toyota for any Toyota driver.
8/26/2022
Jenise N. VERIFIED CUSTOMER
I had a 10:30am appointment and chose to wait for my car to be completed. It was not ready until after 3pm! I was not given a satisfactory reason as to why the simple service I had done took so long to complete.
8/26/2022
Hector Z. VERIFIED CUSTOMER
Noel does a good job!
8/26/2022
Eugene T. VERIFIED CUSTOMER
Very helpful and accommodating. Pleasant to speak with. Thank you for your help today, truly appreciate it!
8/26/2022
Juanito M. VERIFIED CUSTOMER
It was a great experience. Mustafa was very helpful and professional!!!
8/26/2022
Angeles A. VERIFIED CUSTOMER
Job well done! Continue your good work.
8/26/2022
Lonye P. VERIFIED CUSTOMER
Daphne was great!
8/25/2022
Abdul N. VERIFIED CUSTOMER
The representative was courteous and professional. But the prices were way too high. I bought the service out of necessity for the moment. But once the deal is complete I’m going to take my car for servicing elsewhere.
Thank you
8/25/2022
Tania C. VERIFIED CUSTOMER
Mustafa addressed all of my concerns regarding issues the vehicle was presenting. He was knowledgable and thorough with all explanations. Overall great customer service.
8/25/2022
Filiberto A. VERIFIED CUSTOMER
Katy is the best.. best custumer service I have experienced…