I was helped quickly, efficiently, and I was satisfied with the results.
5/11/2022
HARRY K. VERIFIED CUSTOMER
The oil change was a complete fiasco. Filter was not installed properly all oil leaked out. I had to pay to clean the damage is done to my office parking. You guys could not provide a tow truck to bring the car to make it right. I spent almost 4 hours trying to get this thing resolved to have it delivered to your dealer to redo the oil change. My hourly rate is $150 I lost four hours that’s 600 bucks loss. I did not even receive a call from the manager to see how it went.
5/11/2022
Brandee A. VERIFIED CUSTOMER
Mark is great!!!
5/11/2022
NOE M. VERIFIED CUSTOMER
THANKS ???? ????
5/10/2022
Cassandra H. VERIFIED CUSTOMER
Daphne is the best everytime I come in shes so helpful and kind her customer service is unmatched.
5/10/2022
Charles G. VERIFIED CUSTOMER
She was amazing in every way. Katy made the experience not stressful at all !
5/10/2022
ROSHANAK G. VERIFIED CUSTOMER
There was a necklace in my car before I gave my car and after service there were no one!
5/10/2022
Kevin C. VERIFIED CUSTOMER
Mustafa was awesome!! Really quick and professional work with 100% clarity and flexibility on whatever I needed
5/9/2022
Alejandro C. VERIFIED CUSTOMER
Muy muy bueno ???? Katy sanchez genia ???? ????
5/9/2022
Martha H. VERIFIED CUSTOMER
She is amazing. She knew what she was doing.
5/9/2022
Harriet S. VERIFIED CUSTOMER
Mr Johnson was professional and personable
5/9/2022
Audrey M. VERIFIED CUSTOMER
I was kept waiting, for three hours to change a battery that was purchased, at Northridge Toyota, and was under warranty. I have been a loyal customer for many years, and have always made Appointments for service, in advance. However this need for service was unforeseen. Triple A had to come and start my car for me, so I could make it to Toyota. I felt like I was admonished for not having an appointment, and this was pointed out to me repeatedly! It was a Horrible experience, considering it should have been a simple fix. If and when I return, I do not want Chris, to be my Service Advisor, I found his attitude unacceptable!
5/8/2022
Eduardo D. VERIFIED CUSTOMER
Well done!
5/8/2022
Juan Carlos. VERIFIED CUSTOMER
Than You Love Toyota ??????????100% satisfied
5/8/2022
Sylvia S. VERIFIED CUSTOMER
My only complaint is that some black marks from the technicians clothing was left on my light gray passenger seat. Aside from that everyone else was kind and courteous and professional.
5/7/2022
Monica J. VERIFIED CUSTOMER
It’s way more expensive than another Toyota dealership.
5/7/2022
Kerryann B. VERIFIED CUSTOMER
Katy was very knowledgeable, had a great personality, I just made the visit overall perfect
5/7/2022
Janie D. VERIFIED CUSTOMER
Jeff handled everything very professionally and was great at communicating with me as the customer.
5/7/2022
Rafael E. VERIFIED CUSTOMER
Daphne is a very professional person the way she's treating customers Daphne deserves a 10+