Fully and completely satisfied with the services rendered by Noel Orozco everything I visit the facility. Thanks
4/14/2022
Lester F. VERIFIED CUSTOMER
A few reason why we are not satisfied. Im sue that the technician did not check my fuses.I had mentioned an issue with my windshield wiper fuse. That wasn't working after I picked it up from service last time.That was not checked, wipers still do not work. Also I know they did not check the alternator function. I feel since those things wer not checked then how do you know that "no fuel" is the actual the cause of the issue???? To my knowledge they checked those things.
4/14/2022
Sean D. VERIFIED CUSTOMER
Katy was great to work with! I was very happy with the service she provided.
4/14/2022
Liz A. VERIFIED CUSTOMER
Great service!
4/14/2022
Alireza N. VERIFIED CUSTOMER
Good
4/13/2022
Gabriela M. VERIFIED CUSTOMER
I wish the staff would take more care on the customer. Reminding them how long they have to wait constantly checking up on the customer. Not once did they come to me and ask how i was if i needed anything or how much longer my car would take i was there for almost 4 hours.
4/13/2022
Alma G. VERIFIED CUSTOMER
Terrible customer service. At Northrige Toyota. I call many times for Uber and they never pick me up I call many times to Toyota and they hang up that call. This time they did a terrible service yo my car
4/13/2022
Jason R. VERIFIED CUSTOMER
My last couple services That I had with Noel including just one have been great it’s always a joy to come and Northridge Toyota because I know when I get the great service that I expect keep up the great work guys.
4/13/2022
Darlene M. VERIFIED CUSTOMER
Comments won't save, Call me and I'll tell you why I'm not happy.
4/13/2022
Gabriel And. VERIFIED CUSTOMER
atienden vien especialmente NOEL OROZCO. GRACIAS ????
4/13/2022
Albert S. VERIFIED CUSTOMER
She really did a good job. Polite and nice
4/13/2022
Aly W. VERIFIED CUSTOMER
Service was good but took 2.5hr compared to usual wait of 1hr. Despite having an appointment and arriving on time, a customer who was a walk-up got their vehicle assigned to be serviced before me, thought they arrived in the line after me, and they had complex complaints regarding their vehicle taking on water when washed and other complaints. This seems to reward the walk up and penalize the person who booked an appointment.
This severely disrupted my plans for work for the day and was disappointing.
4/13/2022
Homa R. VERIFIED CUSTOMER
Especial Thanks to Noel orotzco
4/12/2022
Gwendolyn T. VERIFIED CUSTOMER
He was very nice and professional. Thank you once again Gwendoly Taylor
4/12/2022
Mahshid D. VERIFIED CUSTOMER
She was great. Very helpful and kind.
4/12/2022
MARY L. VERIFIED CUSTOMER
So fast! Thank for this rapid replacement of my headlight. I’m sure it saved me the price of a ticket.
4/12/2022
Dhanesh K. VERIFIED CUSTOMER
He did not provide any pre service estimate documents, also did not provide service completion and inspection report until I asked more questions. He was prompt in taking payment. Glad that there is coffee bar and vending machine for waiters.
4/12/2022
Chris M. VERIFIED CUSTOMER
Noel has been my service advisor for a few years. I trust his judgement and advise.
4/12/2022
Faisal P. VERIFIED CUSTOMER
Chris was extremely professional knew what
was required and addressed my service immediately. As always great service quick turnaround Thank you.
4/12/2022
Maria C. VERIFIED CUSTOMER
Chris is very friendly and attentive to my needs as a vehicle owner. He said he will try to save me some money and he did. That means a lot especially in this economy. He also helped my son with his smart key battery. We will return to work with Chris again! Thank you.