Every one was friendly and professional thank you very much
11/13/2024
Edwin S. VERIFIED CUSTOMER
Mustafa nessari was very professional in executing his job!
11/13/2024
Ashkon M. VERIFIED CUSTOMER
Peter was so helpful and had a great demeanor. He also managed all three of the things I needed to get done - service, 2nd key and safety recall - which was great to ensure I didn't have to make multiple visits. Also, my name was misspelled in the system and he corrected it! Hope I get to work with him again next time.
11/12/2024
Javal P. VERIFIED CUSTOMER
Hi, there were two things that I had come in for mainly. Oil change and tire pressure light. When I got the car back, the tire pressure light was still on. Upon mentioning this to the service advisor, the solution offered was the bring it back in some other time and get it checked up. It could have been the sensor that was not working. I was in a rush to get out of there so I didn’t want to make it long. But this entire thing could have totally avoided. Why was it not checked in the first place?
What if the sensor was damaged during the tire rotation? Because before the service the light was just solid and not blinking.
11/12/2024
Brenda R. VERIFIED CUSTOMER
Great service
11/12/2024
Maria H. VERIFIED CUSTOMER
Mr. Guzman was very pleasant and explained to me what was recommended to be done to my RAV4 at this time. I felt at ease knowing how informed he was. Thank you, excellent service.
11/12/2024
Patricia S. VERIFIED CUSTOMER
Everything was fine. Thanks!
11/12/2024
Eleny Z. VERIFIED CUSTOMER
Heidi was so amazing! She was super friendly from the moment she greeted me at my car. She made sure that my service needs would be met and was so helpful with getting to and from the dealership. She provided the best customer service ever. She was polite, professional, and wonderful. I will definitely request that Heidi assist me with my next service appointment.
11/12/2024
Ranel Z. VERIFIED CUSTOMER
Anthony was extremely helpful, thank you!
11/12/2024
Wendy L. VERIFIED CUSTOMER
Mustafa was very efficient, professional & knowledgeable.
11/12/2024
Emma L. VERIFIED CUSTOMER
Glen was very nice and
Professional . He help me by
Calling the toyota extended protection.
11/12/2024
Yolanda T. VERIFIED CUSTOMER
Very good customer service and explain very well what’s happening to my car. Job well done. Thank you Joe ****
11/12/2024
Nicole H. VERIFIED CUSTOMER
Joe was very polite and helpful. He explained the recommended services and was spot on with the completion time. I truly appreciated his professionalism and kindness.
11/11/2024
Marc P. VERIFIED CUSTOMER
Anthony was great period
11/11/2024
Rodney S. VERIFIED CUSTOMER
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11/11/2024
John T. VERIFIED CUSTOMER
Glenn always gives excellent service
11/11/2024
Gail J. VERIFIED CUSTOMER
Anthony was courteous and professional throughout our entire encounter. My vehicle was ready in the time he said. I was contacted just as he also said. Thank you.
11/11/2024
Miro E. VERIFIED CUSTOMER
Anthony made me to Believe in Toyota Northridge. He was first to come out and look at my Corona and show interest to attend to it . He followed True every step and inform me on the progress. He is efficient knowledgeable, easy to understand in very pleasant manner . Until Anthony is there all will bring my wife’s Rave four hybrid And my Toyota Corona and Prius and I am talking to my friends about Toyotas Northridge performance. Thank you too the service technician and All Staff , they are all great . Thank you.