Really nice. She kept me up to date on the status of my Rav4 service. She checked in on my, as well while I was there waiting for my ser service to be completed.
10/19/2024
Gilat T. VERIFIED CUSTOMER
Glenn was knowledgeable and very helpful
10/19/2024
Edgar G. VERIFIED CUSTOMER
Informative and friendly
10/19/2024
Taylor B. VERIFIED CUSTOMER
I should not be paying $2600 for a routine maintenance. Manfred was great, my issue is with cost.
10/19/2024
Barbara B. VERIFIED CUSTOMER
Fast and efficient service. Took the time to explain all costs.
10/19/2024
Abigail P. VERIFIED CUSTOMER
This is by far the worst Toyota I have been to, the one in Glendale and Downtown are great, Northridge always seems to have an attitude. I am never serviced in a timely matter. I understand sometimes things take time when an appointment is not made but it becomes a major issue with the employees at Northridge. Once they hear no appointment they get an attitude which seems rude and condescending. If this weren’t my current closest location I would not go here, actually regardless I will no longer be going to this location again.
10/19/2024
Lawrence W. VERIFIED CUSTOMER
Very helpful and professional in servicing our needs.
10/18/2024
Amelita B. VERIFIED CUSTOMER
Very good and job well done
10/18/2024
Linda W. VERIFIED CUSTOMER
I was told that the tires were filled and when I checked on my car they were not, each tire had a different reading.
10/18/2024
Jimmy H. VERIFIED CUSTOMER
Job well done
10/18/2024
Frank Ming-Fung. VERIFIED CUSTOMER
Great service!
10/18/2024
Octavio B. VERIFIED CUSTOMER
Satisfaction
Courtesy
Efficient service
Total communication with me prior my approval the services
10/18/2024
Christina F. VERIFIED CUSTOMER
Hello Northridge Toyota Service Department,
My service representative, Heidi, is friendly,and professional. I appreciate her advice and trust she has my best interest at heart. Thank you, Heidi!
10/17/2024
Silvia P. VERIFIED CUSTOMER
I am really pleased with the service. Mr. Orozco was very respectful and helpful.
10/17/2024
Annie B. VERIFIED CUSTOMER
I feel so happy that Heidi was my service representative. She was extremely kind and professional. She explained everything that needed to be done. She was extremely personable and. And of course, very knowledgeable. I felt very secure leaving my car in her hands. I would definitely ask for her as my service representative again. Toyota is lucky to have such a fantastic employee.
10/17/2024
Leo L. VERIFIED CUSTOMER
Great service
10/17/2024
Jay B. VERIFIED CUSTOMER
Well ....
I thank Anthony for the help he's given me .. I'm an old employee of Northridge Toyota
How even Everytime I drive off the tire light always comes on .. it gets frustrating
Thanks again for the service
10/16/2024
Emily W. VERIFIED CUSTOMER
Great timely service but a safety concern issue at curb. Almost wiped out as I was focused on seeing my car across the driveway. I forgot about the curb as I wasn’t looking down.