Manfred was super helpful and professional!!
I am still speechless on how expensive everything was! He tried to give me a break on the total price but still...
I hope this investment will last long time!!!
10/16/2024
Carol Q. VERIFIED CUSTOMER
I’m glad that I was able to get my car done.
10/16/2024
Manuel A. VERIFIED CUSTOMER
Muy buen servicio y muy rápido, el advicer muy atento
10/16/2024
Robert D. VERIFIED CUSTOMER
I arrived at 9:45 am for my 10 am appointment. Got checked in right away. I was told the wait for the service writer will be a while. It was about 10:35 when the service writer came out. Work order quickly written and was inform it will take about a couple of hours for the service and I will be notified when done. It was about 3pm no call, no text from the dealership. I called the dealership to follow up and was told the service writer already went home and somebody will call me back. After a long while I got a call my car is done. On the way to the dealership I got notification from the service writer my car is ready for pick up. This is not the first time I did not get notified right away when the car is done. Last time I waited in the dealership while my car got serviced. Waited 3 hours finally went to asked if my car is done. Sure enough the car was sitting in the parking lot I don’t know for how long it’s been done. I have no problem with the mechanical service. Thank you for asking.
10/16/2024
Ruben H. VERIFIED CUSTOMER
Car is running good.Thanks
10/16/2024
Andres S. VERIFIED CUSTOMER
The service desk person was great but the services technician lag drastically. Need to improve repair timeframe . An excessive amount of wait time
10/16/2024
Don C. VERIFIED CUSTOMER
Thanks
10/16/2024
Melissa G. VERIFIED CUSTOMER
No resolution
10/16/2024
Greg P. VERIFIED CUSTOMER
Awsome service thank you.
10/16/2024
Jasmine S. VERIFIED CUSTOMER
Heidi was very thorough and very transparent with me. Thank you for today Heidi
10/16/2024
Pamela B. VERIFIED CUSTOMER
Very good service from Joe. No complaints.
10/16/2024
Julian A. VERIFIED CUSTOMER
I am highly satisfied and very happy
10/15/2024
Deogardo P. VERIFIED CUSTOMER
Very Good service and gave all the details that you needed well explained also. Best Agent Mustafa Nessari answered all the questions that you need to know.
10/15/2024
Carlos M. VERIFIED CUSTOMER
excellent
10/15/2024
Brix G. VERIFIED CUSTOMER
Very thankful that the noise from that i complained about is finally figured out. It took a few days but Toyota Northridge provided a rental for me to use while they worked on my Corolla - very convenient!!! Noel always provides me an update and im so happy i can drive anxiety free now that the noise is gone! Very very happy with Toyota Northridge, your rental team, service crew, and Noel Orozco.
10/14/2024
Hassan M. VERIFIED CUSTOMER
Very good service appreciate ????
10/14/2024
Noe S. VERIFIED CUSTOMER
Anthony Madrigal es una persona muy eficiente con su servicio y a tentó y siempre dispuesto a responder las preguntas que se le a asen y para mí es una persona que te da mucha confianza en el servicio que brinda
10/14/2024
Alma T. VERIFIED CUSTOMER
Jeffrey was professional, knowledgeable and very courteous. He readily offered various services, both suggested and recommended, for my vehicle.
He kept me updated about the maintenance service and expedited the completion of my appointment.
10/13/2024
Victoria R. VERIFIED CUSTOMER
Peter was helpful, informative and very nice. Great asset to your company..