Duvall automotive service department has always gone above and beyond in customer service.
3/4/2024
Cecile M. VERIFIED CUSTOMER
Good job!
3/1/2024
Yvonne R. VERIFIED CUSTOMER
Just felt not enough knowledge about plans out their for customer
2/29/2024
Cassandra C. VERIFIED CUSTOMER
Friendly staff
Work done on time
2/28/2024
Scott G. VERIFIED CUSTOMER
I have called multiple times and spoke to Aaron about an issue with my truck and he said he would research it and call me back. It has been 2 weeks now and he has yet to call me back. I feel that I am being push aside because the dealership doesn't want to deal with the issue. This makes the third dealership that has done this to me in the last year or so.
2/27/2024
Bill K. VERIFIED CUSTOMER
I find no problem with your professional service.
2/24/2024
Michael . VERIFIED CUSTOMER
The satisfaction on the way y'all treated us there is over the top and you should be commended for that Mr Duvall and everybody was on top of agreeing and sticking by what they said and that was just amazing and we really appreciate simplicity of it and very much appreciate service and we'll be back
2/22/2024
David B. VERIFIED CUSTOMER
Kevin went above and beyond the call of duty to make sure my truck repair was done correctly and that I was satisfied. Great customer service!
2/13/2024
Kathy M. VERIFIED CUSTOMER
Always appreciative of the exceptional service and the manner in which we are treated.
2/13/2024
Elizabeth C. VERIFIED CUSTOMER
They got me right in and done in 2 hours !! Best service ever
2/8/2024
Joanne T. VERIFIED CUSTOMER
Very understanding and done quick work and nice wirk
1/31/2024
Jacob Y. VERIFIED CUSTOMER
Great service, as always!
1/31/2024
Julia B. VERIFIED CUSTOMER
Service was done in a timely manner, with a recall being taken care of. Duvall seems to truly care that you, as a customer, are taken care of.
1/26/2024
Thomas S. VERIFIED CUSTOMER
I was worried at first but service dept had the solition
1/25/2024
Frank H. VERIFIED CUSTOMER
Thank you!
1/24/2024
Scott D. VERIFIED CUSTOMER
Kevin has always been helpful and always friendly always asks how am I doing seems like he really enjoys his job and no I don't know him from outside of duvall
1/20/2024
Deborah W. VERIFIED CUSTOMER
We were charged for a diagnostic service that we only received a RECOMMENDATION that our problem was not solved nor a guarantee that if we spent $400 more it still was not a guarantee. If we as an individual perform a service we expect full payment. A service was rendered and paid for, but still unresolved. POOR SERVICE. We will be taking our business elsewhere. Bad feelings after this experience. Common people can’t afford uncertainty!!
1/16/2024
Clayton B. VERIFIED CUSTOMER
I can't thank you enough for fixing my truck right away and getting us back on the road for our vacation. That was the best customer service I have ever experienced, and you may quote me.
1/13/2024
Jim P. VERIFIED CUSTOMER
Aaron was professional and efficient. He kept me appraised of the work status on my vehicle.