Great service as always. Great staff. Ben was great to work with
4/16/2023
Arthur D. VERIFIED CUSTOMER
Was only coming in to have oil change. My fault not paying attention. He caught me off guard. Good sales person!
4/15/2023
Caroline W. VERIFIED CUSTOMER
Gerald is the best. Great service always
4/15/2023
Shameka C. VERIFIED CUSTOMER
Gerald was very helpful in assisting me today.
4/15/2023
Lisa G. VERIFIED CUSTOMER
Mr. Wilson was pleasant & professional.
4/15/2023
Mary L. VERIFIED CUSTOMER
Excellence customer service
4/15/2023
Erika N. VERIFIED CUSTOMER
Quick and thorough. I am very pleased with my first visit with audi orland.
4/15/2023
Elizabeth M. VERIFIED CUSTOMER
First class service all around. Car returned beautifully clean. Loaner was great. Gerald is efficient and personable. I am new to this dealer and very pleased.
4/15/2023
Margarita P. VERIFIED CUSTOMER
Thank you very much Mr Ben
4/14/2023
Pamela L. VERIFIED CUSTOMER
They were late checking the cars in. My appointment was for 7:30; I arrived at 7:20 am; there were already 3 cars inside. Both the valet and service manager let me know they were running behind. However, after entering the service area; the other service advisor waited on the two men whose cars were behind mine. When I asked the manager why they were waited on before me, no explanation was given. The advisor who appeared to be working alone before 8 am took great care of my car. He was at a loss to explain why my car was the 3rd one checked in despite being the first car in the line. After this, the appointment went smoothly with my advisor explaining in great detail about why the check engine light was on and what was done to fix it; by replacing some pump thing regarding fuel vapors.
However, I did not appreciate being snubbed about the check-in of the car in the beginning. Usually my Audi service appointments are done exceptionally from beginning to end. Today 4/13/2023 was not the case.
4/14/2023
John B. VERIFIED CUSTOMER
Ben was great I arrived at 730 and he had already arranged a loaner and promised to have my car ready by mid afternoon. Which he did!
I’ve had 3/4 BMW and the same number Mercedes and Ben by far is the best service tech that I’ve experienced and this is the first Audi that I’ve owned.
4/13/2023
Phillip J. VERIFIED CUSTOMER
Very informative and work was done in a timely matter
4/13/2023
George T. VERIFIED CUSTOMER
gas tank could have come in quicker. but that's on Audi.
4/12/2023
Ronald P. VERIFIED CUSTOMER
Was very much Satisfied waiting for the recall. Dissatisfied with the recall. It was supposed to happen today the pary was not in he will call when it comes in ron. Later have a good one