Ben is a very personable individual and it was a pleasure working with him.
4/1/2023
Rosemary C. VERIFIED CUSTOMER
Gerald has always taken excellent of us and our A4.
4/1/2023
Albert T. VERIFIED CUSTOMER
Gerald has been extremely helpful.
3/31/2023
Pamela M. VERIFIED CUSTOMER
Ben was great. Process to check in and obtain loaner was not the best. Customers should be informed ahead of time that policy declaration page is required for a loaner. Put this in writing if it is a true legitimate practice.
3/31/2023
Derek T. VERIFIED CUSTOMER
Thank u also the sales man was nice and very helpful
3/31/2023
Rena S. VERIFIED CUSTOMER
Gerald did a great job.
3/31/2023
James K. VERIFIED CUSTOMER
All good
3/30/2023
Shahiedah P. VERIFIED CUSTOMER
Ben was great at communicating updates and doing the additional research to make sure that my service was processed under the proper plan. Thanks for making my service trip smooth and productive!
3/30/2023
Jeffrey W. VERIFIED CUSTOMER
I dropped my car off Tuesday and didn’t know what was going on with it until it was done Wednesday afternoon
3/30/2023
Steve B. VERIFIED CUSTOMER
Job well done
3/30/2023
Anne D. VERIFIED CUSTOMER
The long standing business relationship I have with Gerald enhanced his understanding of my expectations as a customer as well as as his awareness of the condition of my car. Gerald is a knowledgeable and consumate professional.
3/29/2023
Adrian O. VERIFIED CUSTOMER
Very professional and knowledgeable. He answered all of my questions and took the whole warranty process out of my hands. Thank you.
3/29/2023
Robert M. VERIFIED CUSTOMER
Gerald was the best, as always. He is the reason I come back!!
3/29/2023
Christopher C. VERIFIED CUSTOMER
Gerald is professional and knowledgeable. He is pleasant to work with and followed up in a timely manner.
3/29/2023
Lawrence M. VERIFIED CUSTOMER
Yes, I was completely satisfied with the service I received today at Audi Orland Park!
3/29/2023
Bobby F. VERIFIED CUSTOMER
I have a friendly experience thank y’all so much
3/29/2023
Yedidah R. VERIFIED CUSTOMER
Great Customer Service as Always
3/28/2023
Denise I. VERIFIED CUSTOMER
Told me that it would take an hour and a half for oil change. I needed to get to work so arrived in an hour and half and was told car still need to be washed I could not get this done because I had to be at work. Then they gave me my car with plastic on front seat and paper on floor which I had to remove myself in the garage. Told me he would send me the report that was done and still have not received. Your service department wants me to respect there time the need to also respect the customers time. An oil change and car wash should not take an hour and a half