Everyone was very courteous and extremely helpful in getting my problem taken care of in a very timely manner.
12/15/2022
Gabriela R. VERIFIED CUSTOMER
Thank you for your support and quick response to my questions and concerns.
12/14/2022
Johnny P. VERIFIED CUSTOMER
Mr Wilson was very professional and helpful for me to get the best quality service. He always ask me about my family and I think that's pretty cool.
12/14/2022
Dwight W. VERIFIED CUSTOMER
Gerald Wilson does a wonderful job
He’s the best in your business
I will continue to recommend your company because of him
12/14/2022
John D. VERIFIED CUSTOMER
great
12/14/2022
Christine P. VERIFIED CUSTOMER
You should put all charges in the service estimates. I was charged an additional $60 for “misc charges” (which turned out to be disposal of fluids, which should be included in the “change fluids” service estimates, and tax - which I could see if that were left out, but really how hard is that to include?). No surprise charges/hidden fees…I’m already spending a lot of money servicing my car at the dealer.
There is also too much contact about feedback/surveys. It’s badgering. Should be optional. Also, one of the feedback requests was for a public Google review. I don’t want to do that.
12/13/2022
Jorge M. VERIFIED CUSTOMER
As always, Great service!
12/10/2022
Carcraft Advanced. VERIFIED CUSTOMER
Very Satisfied, great service, vehicle always done on time, professional staff.
12/10/2022
Robert S. VERIFIED CUSTOMER
Great help
12/10/2022
Robert M. VERIFIED CUSTOMER
Gerold takes great care of me and my car!! He is a true professional.
12/9/2022
Thomas G. VERIFIED CUSTOMER
Gerald is absolutely the best. A person you need to hold on to and reward accordingly. I have been working with Gerald through 3 generations of vehicles and I honestly do not believe a more customer focused professional could be found for the role he fulfills. I have been in a long term leadership role in a fortune 50 organization and I am confident I can recognize for the best of the best, and Gerald is certainly one of them. As long as he remains I will also remain as a devoted customer.
Tom Gergets
12/9/2022
Caroline W. VERIFIED CUSTOMER
Excellent service! Thanks Gerald
12/9/2022
James G. VERIFIED CUSTOMER
It was a pleasure to work with Gerald. The reason for my visit was to correct a minor scuff mark on the right rear quarter panel which was on the vehicle at the time of delivery to me. Gerald’s professionalism is to be commended. He thoroughly explained what would be involved in the work and the estimated length of time for the work to be completed. I am totally satisfied with the result. You cannot tell where the scuff mark was located. My thanks to Gerald for his attention to detail which resulted in a very satisfied Audi customer.
12/8/2022
Dan B. VERIFIED CUSTOMER
Yes
12/8/2022
Paulette M. VERIFIED CUSTOMER
Gerald customer service mannerism was Awesome
12/8/2022
Juenelle R. VERIFIED CUSTOMER
Dariusz is always the best
12/8/2022
Patsy W. VERIFIED CUSTOMER
Everyone was friendly and knowledgeable.
12/7/2022
Barbara R. VERIFIED CUSTOMER
Very pleased with your service!
Barbara R
12/6/2022
Lynn M. VERIFIED CUSTOMER
Gerald has always been very professional, and kind.