Steven was so accommodating and kept me informed of the progress and I had my car back before the cited time Good job
4/15/2023
Bob G. VERIFIED CUSTOMER
This time I was asked if I was interested in dealer recommended items totaling $232. Stop with the unnecessary up charging of "recommended items" not included in Subaru's maintenance schedule. Lubricate chasis? There's no zerc fittings on this car. What are you lubricating? Grease door hinges, or engine flush. Totally unnecessary especially at 18k miles. The oil is full synthetic. It doesn't gum up like old conventional heavy weight oil used to. I can get all the BG additives on Amazon for $35. I bought the car from Gerald Subaru. It has a lifetime power train warranty that as long as I follow Subaru's maintenance schedule that's in the book I'm fine.
4/14/2023
Linda M. VERIFIED CUSTOMER
There were no oil change coupons available. The one online on your site is really not a coupon. It is the exact same price. A coupon would at least give you something off. And you do not offer Senior discounts. That's a shame.
4/14/2023
Michael M. VERIFIED CUSTOMER
Steven was great. Give that man a raise.
4/14/2023
Rosellen H. VERIFIED CUSTOMER
He was very attentive kept me informed professional and customer oriented
4/14/2023
Sharon T. VERIFIED CUSTOMER
Steven was very attentive and answered my questions. He is very personable. A pleasure to meet.
4/14/2023
Tonya C. VERIFIED CUSTOMER
Sam is always great and very knowledgeable! He’s the best!
4/14/2023
Robert C. VERIFIED CUSTOMER
Joey Hernandez did a great job. Everything I asked to be done was done and on time. Bob Cyborski
4/13/2023
Dennis F. VERIFIED CUSTOMER
Joey did a great job!
4/13/2023
Debra D. VERIFIED CUSTOMER
All good. Thank you!
4/13/2023
Rochelle M. VERIFIED CUSTOMER
It was a wonderful service visit. The team was helpful, courteous, and met their commitment for the time it took. Great team!
4/13/2023
Benjamin V. VERIFIED CUSTOMER
Great job thanks
4/13/2023
Shelly C. VERIFIED CUSTOMER
Thank you
4/12/2023
Mike O. VERIFIED CUSTOMER
Evey Merriman did great job. Truly satisfied with her performance. It was disappointing to find that the part needed for our installation was for the wrong year. This error was not discovered until our Crosstrek was in the shop. Certainly understand mistakes happen but we waited over an hour until the problem was discovered.
4/12/2023
Vincent K. VERIFIED CUSTOMER
Evey is a terrific service manager. Easy to work with and very thorough with
4/12/2023
Lorenzo A. VERIFIED CUSTOMER
Thank you
4/11/2023
David D. VERIFIED CUSTOMER
Professional and knowledgeable, excellent customer service.Ms. Merriman is a valuable asset for Subaru.
4/11/2023
Catherine S. VERIFIED CUSTOMER
Evey was very professional and competent and got me in and out quickly. A pleasure to work with.