Very impressed with our experience involving our Crosstrek's 60 month maintenance. All your employees were remarkable, professional and caring. Am extremely satisfied with your staff and happy we bought a Subaru.
4/5/2023
Dennis S. VERIFIED CUSTOMER
Patrick was great! Informative and friendly!
4/5/2023
Zellie S. VERIFIED CUSTOMER
Evey was very polite and kept me informed on the progress of the service of my vehicle. I was a satisfy customer Thank you Evey
4/5/2023
Heather B. VERIFIED CUSTOMER
I always receive a great service experience.
4/4/2023
Randy D. VERIFIED CUSTOMER
Excellent service
4/2/2023
Mary S. VERIFIED CUSTOMER
They were my tires and they did not. So now I have to bring it back next week to have the tires rotated other than that everything was fabulous.
4/2/2023
Frank M. VERIFIED CUSTOMER
I am on day 3 of a cross-country trip from Maryland to California and my new 2023 Outback (less than 1000 miles) exhibited the Christmas tree effect. My family who live in Illinois (owners of multiple Subies) suggested I visit International Subaru. Their service department diagnosed the problem, provided top-notch service, offered shuttle assistance, etc. They did not have the part I needed, but located it at another dealer and then installed it (because we have to hit the road right away). Anyway, I have owned 4 Subarus over the past 15 years. International Subaru is probably the best service dept. I have visited. 5 stars.
4/1/2023
Kurt S. VERIFIED CUSTOMER
Joey was relentless in finding the annoying rattle.
4/1/2023
Kathy F. VERIFIED CUSTOMER
Very friendly. Love my outback and I wouldn’t trust anyone else with my car!
4/1/2023
Lawrence F. VERIFIED CUSTOMER
I’m on my 4th battery, not happy with Subara. Ver pleased with service rep. Evey
3/31/2023
Mary S. VERIFIED CUSTOMER
Failed emission test twice after having new battery installed. Told to drive car100 miles & bring back in to see why but got charged even though they couldn't diagnose it fix issue to pass emissions
3/31/2023
Mary D. VERIFIED CUSTOMER
All went well today.Joey was thorough and engaging. My experience was very positive.
3/31/2023
Margaret V. VERIFIED CUSTOMER
The service department is excellent !
3/31/2023
Patrick T. VERIFIED CUSTOMER
Mr Hernandez truly went over and beyond to help us. He is truly a credit to your company and customers
3/31/2023
Raymond S. VERIFIED CUSTOMER
Had to await to long!
3/30/2023
Jeffrey W. VERIFIED CUSTOMER
I supplied the oil, filter and an oil additive.
The additive did not get added as I requested.
This is the second time I‘ve requested this to be included and it has yet to be completed as I requested.
3/29/2023
Joseph M. VERIFIED CUSTOMER
Evey was very helpful in explaining what was being done and answered all the questions I had.
3/29/2023
Jerry M. VERIFIED CUSTOMER
Took way way too long plus that snack area was empty which helps waiting when u wait for over a hour to get a simple oil change
Not good
3/29/2023
Brice G. VERIFIED CUSTOMER
Just a quick note. The waiting room was very crowded and unfortunately, there was a person who was on a work call taking very loud. It was very disruptive. Is there any way you can post a note letting people know if they are on their phone to take the call outside. It would be better for all.