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Real Reviews from VERIFIED CUSTOMERS
Corinne R. VERIFIED CUSTOMER
Every was amazing! She was super busy and still made the viisit great thank you
2/28/2023
Nick K. VERIFIED CUSTOMER
Evey was phenomenal! Her customer service is incredible, very kind and excellent interpersonal skills, top knotch!! Despite my many issues with Subarus, I would recommend Evey as the gal to go see for any issues!
2/27/2023
Saul G. VERIFIED CUSTOMER
I did not receive a call-back or a phone update regarding my car service status. I brought my Forester in at 730am for a change oil, tire exchange, and break pads assessment. I initially opted to wait at Subaru while my car was being serviced. I said, Yes, for a rear break pads change at 947am via phone while I was still at Subaru showroom area. When I had my ride home, I told the desk to call me instead once service is done. He even checked my correct number on record. It was around 430pm, but I had not received any update. I called Subaru at once only to be told that the Service Area was closed for the day (that everyone was gone home), and that I should pick-up my car the next Monday. I “freaked out” because that was not a part of the deal. “This is unacceptable,” were my exact words to the person on the other end. My call was transferred to the Service Area that kept ringing, and then was followed by an auto voice message, and then the line was cut or whatever. After awhile of being helpless, I received a call from Subaru (from the same person I talked to earlier presumably) regarding the amount that I should be paying, and that I should be back at Subaru not later than 530pm that same afternoon or else I wouldn’t be able to until Monday. I got my car eventually thank you, BUT…
2/26/2023
Torie N. VERIFIED CUSTOMER
Joey and Sam are phenomenal! God has truly blessed Subaru with two kind, personable, and wonderful human beings. Every encounter I have had with Joey and Sam has been personable and exceptional. Truly thankful, grateful, and blessed. Torie N
2/26/2023
Felicia M. VERIFIED CUSTOMER
Evey was very professional and knowledgeable. She listened to my concerns about my vehicle. I really appreciated that alot.
2/26/2023
Allan C. VERIFIED CUSTOMER
Sam was great.
2/26/2023
Patricia S. VERIFIED CUSTOMER
My service experience was excellent and it didn't take long for my service to be completed. The only concern I had was the temperature in the customer waiting area was very cold. I was layer due to the outside temperatures for Friday morning but having to sit in a very cold room was difficult. Please adjust your thermostat for cold morning days!!
2/25/2023
Bernadette M. VERIFIED CUSTOMER
Joey Hernandez is the best!
2/25/2023
Greg D. VERIFIED CUSTOMER
Joey is a great service advisor professional and prompt.
2/25/2023
Barbara T. VERIFIED CUSTOMER
Very pleased with the service I received today...I did not have an appointment, but you made time for me and changed the light that was burned out...thank you
2/25/2023
Robert H. VERIFIED CUSTOMER
Service done in a timely manner. Issues discussed and explained.
2/25/2023
Michael M. VERIFIED CUSTOMER
Billy was great! Helped me without an appointment and was serviced and on the way very quickly.
2/25/2023
Teri A. VERIFIED CUSTOMER
Evey was great. I appreciate her help.
2/24/2023
Patrick E. VERIFIED CUSTOMER
Billy was very friendly and efficient and kept me informed of my vehicle status.
2/24/2023
Anna P. VERIFIED CUSTOMER
Every was awesome. Can't say enough.
2/23/2023
Angelika K. VERIFIED CUSTOMER
Billy did a great job! He was very professional and efficient. I appreciate the great service provided!
2/23/2023
Ernesto R. VERIFIED CUSTOMER
Evey was super great. Very welcoming and friendly. She explained everything thoroughly and was so helpful.
2/23/2023
David E. VERIFIED CUSTOMER
The service was absolutely exceptional!!!! Never going to take my vehicle(s) anywhere else than International Autogroup!
2/23/2023
Mary Kay. VERIFIED CUSTOMER
Billy was really helpful as well as everyone in the dept
2/23/2023
Robert K. VERIFIED CUSTOMER
Joey was great. In communication all the way through the recall repairs. Made the process real easy.
2/23/2023