I made an appointment and waited an hour and a half. I asked how long I would have waited if I hadn’t made an appointment and was told an hour an a half. What exactly is the point of having an appointment?
2/17/2023
Elizabeth E. VERIFIED CUSTOMER
When I pulled in for service a gentleman working with Ryan noticed one of my fog lights was out. I thought Ryan wrote it on the work sheet, but didnt. I paid my bill and when getting in the car said “ and the fog light was replaced, right?” , at which point Ryan fumbled the papers, went away, returned saying they’d have to order it snd I’d have to return tomorrow. He quoted what I would be charged. I told him I’d go to a closer dealership near my home.
2/17/2023
Aleks R. VERIFIED CUSTOMER
Joey is top shelf. Cordial, friendly and knowledgeable. He took care of all my needs.
2/17/2023
Judith F. VERIFIED CUSTOMER
She was very respectful and facilitated my auto service timely
2/17/2023
Nancy W. VERIFIED CUSTOMER
Staff is very friendly & very efficient.
2/17/2023
Frederick M. VERIFIED CUSTOMER
Very pleasant to work with. Got me in and out quickly. Very courteous and professional
2/16/2023
Maggie M. VERIFIED CUSTOMER
Evey portrayed wonderful customer service skills and was knowledgeable and competent. She was a pleasure to work with during my service experience at Subaru.
2/16/2023
Ronald B. VERIFIED CUSTOMER
Knowledgeable, efficient service!
2/16/2023
Charles D. VERIFIED CUSTOMER
Thanks, done promptly and professionally
2/16/2023
Timothy D. VERIFIED CUSTOMER
Your rep is a professional
2/16/2023
Charles R. VERIFIED CUSTOMER
Joey Hernandez was a great help and easy to communicate with!
2/16/2023
Marcus L. VERIFIED CUSTOMER
Timely professional and informative
2/16/2023
David T. VERIFIED CUSTOMER
She’s very friendly and nice and upbeat and thorough. Didn’t seem like she was tricking me or trying to rip me off.
She was clean, polite, spoke English, and looked me in the eyes when she spoke.
2/16/2023
James K. VERIFIED CUSTOMER
Sam was great!
2/16/2023
Anora E. VERIFIED CUSTOMER
Quick professional services
2/16/2023
Francis A. VERIFIED CUSTOMER
Tracy was phenomenal!
2/15/2023
John D. VERIFIED CUSTOMER
Thank you, Evey. You were a great representative for Subaru. Welcoming me in the door and walking me to the finished automobile. JD