Patrick was great except that he apparently did not apply my coupons- I don’t see them listed anywhere on my invoice.
1/10/2023
Mary M. VERIFIED CUSTOMER
Every was very personable explained well and kept me updated while my car was in shop. Well done!
1/10/2023
Kevin G. VERIFIED CUSTOMER
Awesome Subaru facility !
1/10/2023
Raymond P. VERIFIED CUSTOMER
Customer service all the way thru.
1/10/2023
Angie R. VERIFIED CUSTOMER
Great service. Patrick was awesome
1/8/2023
Ronald H. VERIFIED CUSTOMER
Patrick was great. We were checked in promptly and his estimate for the service time was spot on. Thank you!
1/8/2023
Joanna W. VERIFIED CUSTOMER
Patrick was very helpful and kind. He’s a great worker and I was satisfied with his performance.
1/8/2023
Kristin L. VERIFIED CUSTOMER
Evey was extremely thorough and helpful. She also kept me informed about my car and what needed to be done.
1/7/2023
Lavonne J. VERIFIED CUSTOMER
Communication was not satisfactory. I had to call to get the status on my car on day 1 and day 2. While Tracey was very pleasant and apologetic, I had to call her to get any info.
1/7/2023
Joe K. VERIFIED CUSTOMER
I could not be more satisfied or please with the service that I received today from everyone at International Subaru, especially from Evey, I believe that she went way out of her way in order to please me seeing that I am a little handicapped. Whatever you do please never lose an employee like that. I thank everyone at International Subaru, I have always been treated with great respect.
1/7/2023
Martha V. VERIFIED CUSTOMER
Just wanted to thank you for a well done service!
1/7/2023
Dawn W. VERIFIED CUSTOMER
We were extremely happy with our service today. Everyone we came in contact with was professional and helpful. We had a great experience.
1/7/2023
Brian H. VERIFIED CUSTOMER
I spoke with Sam and Billy about all of my concerns; from being mandated to leave a deposit days after dropping the vehicle off and not being allowed an option to provide a Cc # over the phone, and not having a vehicle to make it back to the service shop, and not having a shuttle available to pick me up was a huge inconvenience. Could have asked for the deposit before I left the first time. Parts being delayed was another issue and miscommunication or lack of communication at times was frustrating as well.
1/7/2023
Edward K. VERIFIED CUSTOMER
Best service visit I have experienced at Subaru at International Imports
1/6/2023
Dan K. VERIFIED CUSTOMER
Mr. Hernandez did a great job explaining the issue with my android auto.
1/6/2023
Arline C. VERIFIED CUSTOMER
Advised on alignment thank you
1/6/2023
Michal D. VERIFIED CUSTOMER
Mr. Joey Hernandez was very professional, and patiently explained to me all the updates about the service of my car.
1/6/2023
Roger D. VERIFIED CUSTOMER
Always great service at your facility. Thank you.
1/5/2023
Suzanne L. VERIFIED CUSTOMER
There was a hiccup with my service and even though Katelyn was leaving the job in 2 days, she worked hard that day to resolve the issue. She also followed up with me on her last day at the store to thank me (again!) for my patience and “being cool” about the hiccup and to reassure me that the I would be taken care of. I expressed appreciation and said it could have been worse!
1/5/2023
Eric E. VERIFIED CUSTOMER
Joey did a great job of addressing the issue with my car and helping me get to work on time. As always, I am nothing but satisfied. Thank you!