Kate was great but after over a week I drove my car less than 5 miles and my check engine light came right back on. So not so satisfied with the actual mechanics.
8/25/2022
Ronald P. VERIFIED CUSTOMER
The main problem I brought my car in for repair was the air conditioning not working properly. I was told the technician found it to be working fine. You can read the report for yourself, I don't buy it. My air conditioning still is not working properly. I arranged to have my car there while I was out of town for work. Now I need my car and the dealership will not provide a loaner because I have too many miles on my car. My family has bought four cars from the International dealership, two Subarus, a Kia and a used car from the Subaru dealership. I am very disappointed in how the dealership is treating me. A manager (Tesal came up with a workable solution so kudos to her.
8/24/2022
Bernadette M. VERIFIED CUSTOMER
Katelyn is very professional and courteous. You should give her a raise.
8/24/2022
Carol J. VERIFIED CUSTOMER
Eve was great but my after service report said all tires were inflated to 36 PSI. I checked the tire pressure on the display on my dashboard. Front tires were at 32 and 31 PSI. Rear tires were at 30 and 33 PSI. It makes me wonder if any service was actually done on my car.
8/24/2022
Jeff E. VERIFIED CUSTOMER
Evey was very professional and courteous. My service was completed quickly and at a fair price. I will be back.
8/24/2022
Kathy J. VERIFIED CUSTOMER
Patrick was very thorough and explained everything to my satisfaction. Service was completed faster than I expected. Good job ????
8/24/2022
Chuck M. VERIFIED CUSTOMER
Evey did a great job of outlining the service that was going to be performed, and went over the options for additional manufacturer's recommended maintenance.
8/23/2022
Susan J. VERIFIED CUSTOMER
Katie thoroughly explained everything to me and made sure I understood.
Excellent customer service. Thank you
8/23/2022
Bogumila G. VERIFIED CUSTOMER
Very efficient. Quick and friendly service.
8/23/2022
Rick U. VERIFIED CUSTOMER
Very good service. Thank you.
8/21/2022
Nadia D. VERIFIED CUSTOMER
????
8/21/2022
Dennis N. VERIFIED CUSTOMER
Katelyn was very attentive and did what was expected. However, once again, the part we needed was not there. We are a bit disappointed with Subaru.
8/20/2022
Wendy E. VERIFIED CUSTOMER
Everything was great !
8/20/2022
Janice A. VERIFIED CUSTOMER
Ms. Diogenes is the best. She explains what is to be done approximate cost.
8/20/2022
James S. VERIFIED CUSTOMER
Excellent service
8/19/2022
Carol K. VERIFIED CUSTOMER
Very satisfied
8/19/2022
Delilah L. VERIFIED CUSTOMER
Sam was wonderful! Very helpful and thorough.
8/19/2022
Ross T. VERIFIED CUSTOMER
Gianna contacted me several times to give me updates on our vehicle. She also made sure it was done in the time period we requested as we were taking the car out of state to move our son into college. Very appreciative of her customer service.
8/19/2022
Edward R. VERIFIED CUSTOMER
Evey Merriman is the best Service Advisor I’ve ever had at your dealership. My oil change was done, and Evey went to check on it. She was gone a while, and I looked around the corner, and there she was, washing my car! That’s above and beyond the call in my book! IA is very lucky to have Evey in your employ.