Evey Merriman was very nice, but her manager and the service manager talk to my wife and insinuated that my wife was the one causing the problem with our Outback’s doors locking with the car running and could not be unlocked with the key fob . This also happened to me . They seemed to be saying that we were stupid.
Thanks,
Lawrence Gellings
3/21/2024
Kevin A. VERIFIED CUSTOMER
Great service. Excellent in all regards.
3/21/2024
Suzanne D. VERIFIED CUSTOMER
I wouldn’t take my car anywhere else. Always very friendly and efficient for service.
3/21/2024
Rosemary M. VERIFIED CUSTOMER
Very nice and knowledgeable explained everything the work that was done and reason. Told me how much time it would take and he was correct.
3/21/2024
Jean B. VERIFIED CUSTOMER
Justin was outstanding in his customer service. I totally appreciated his focus on exceeding my expectation. Working in CS for 25 years I understand what customers want and he met every point making it feel like I was important. Thank you.
3/20/2024
Aliex M. VERIFIED CUSTOMER
I dont understand how I'm getting messages my car is ready for pick up and you want me to fill out a feedback and the guy Joey hernandez doesn't work at the kia dealer from what im told and my car is no near ready for pick up.
3/20/2024
Herbert S. VERIFIED CUSTOMER
Well done
3/20/2024
Sharon Y. VERIFIED CUSTOMER
Very respectful and knowledgeable service.
3/19/2024
Yolynda R. VERIFIED CUSTOMER
Excellent customer service from Joey. He is very professional and knowledgeable. He is a keeper. This was a very pleasant experience. I was going to trade dealership because of the last tech (Sam), but now I will come back to Orland Park.
3/19/2024
Denise D. VERIFIED CUSTOMER
Excellent service, communication and shuttle. Denise Gray
3/19/2024
John R. VERIFIED CUSTOMER
We felt we were wonderfully handled by Evie. thank you.
3/19/2024
Sandra M. VERIFIED CUSTOMER
The best customer service
3/19/2024
Marionette Y. VERIFIED CUSTOMER
I had an excellent salesperson who was very knowledgeable and kind. She went the extra mile to accommodate us.
3/19/2024
John F. VERIFIED CUSTOMER
They didn’t finish the screen settings. Had a message displayed to select the information button.
3/19/2024
Gail B. VERIFIED CUSTOMER
Dominika is so efficient and helpful. I love working with him. He takes pride in his work
3/19/2024
Peyton B. VERIFIED CUSTOMER
Vincent was excellent and very professional; he is an asset to your business.
3/19/2024
William D. VERIFIED CUSTOMER
Very helpful and friendly. It seemed very busy but he kept his composure