The service on my vehicle was quick and well done. I’m very happy with the service to my car!
3/18/2024
Ismael S. VERIFIED CUSTOMER
Very knowledgeable. Also very helpful and great attention , to details. He did his job excellent!!
3/17/2024
Zellie S. VERIFIED CUSTOMER
Alexander was very polite and kept me informed about the process of my vehicle.
Thank you Alexander Mondero
3/17/2024
Tomasz B. VERIFIED CUSTOMER
Nice, professional customer service
3/17/2024
Michelle S. VERIFIED CUSTOMER
Dominik was super friendly, professional, thorough, and highly knowledgeable. He really went above and beyond to answer all of my questions and responded promptly to all inquiries. He’s truly as asset to your service department.
3/17/2024
Zygmunt C. VERIFIED CUSTOMER
Awry thyng ok
3/17/2024
Adam C. VERIFIED CUSTOMER
Dominic knocked this visit out of the park. I’ve had some good experiences there but he topped them all this weekend. Went above and beyond to get us our vehicles back and made it painless in a situation that could have been negative. Fantastic job.
3/17/2024
Maureen V. VERIFIED CUSTOMER
Dominick was really helpful and kept me in the loop with everything going on with my car. He was also was very accommodating to my schedule which I appreciated so much.
3/16/2024
David S. VERIFIED CUSTOMER
Great experience with Dominik today.
3/16/2024
Paul H. VERIFIED CUSTOMER
I will look for it. Service was excellent
3/16/2024
Leatrice W. VERIFIED CUSTOMER
Justin very good customer service was what helped me to have a very good experience. His superb knowledge of the Subaru vehicle and great communication skills helped me to be at ease
3/15/2024
Theresa F. VERIFIED CUSTOMER
Evey is always pleasant and professional.
3/15/2024
Patrick P. VERIFIED CUSTOMER
He was very honest with me about pricing and everything. He made me feel comfortable as a customer
3/15/2024
Debra K. VERIFIED CUSTOMER
I appreciate the friendliness and efficiency of the sraff. Very pleased with service.
3/15/2024
Carolyn P. VERIFIED CUSTOMER
Extremely courteous, very knowledgeable.
3/15/2024
Lisa R. VERIFIED CUSTOMER
Evey is always efficient, kind and helpful.
3/15/2024
Susan J. VERIFIED CUSTOMER
Justin gives exemplary customer service. He kept me updated and explained everything completely. Thank you
3/14/2024
Stephen P. VERIFIED CUSTOMER
Evey Merriman was wonderful. My problem had no issues with her. My vehicle was serviced multiple times with engine problems that an early diagnosis for the long block would have eliminated all concerns. The engine locked up and I was under the impression a long block was installed. All under warranty. 11 months passed but I was under the assumption it was still under warranty for one year. I found out the hard way. It was not. No one took into consideration how many times I had to bring if back for service for the same issue,no oil.
3/14/2024
Meghan K. VERIFIED CUSTOMER
We dropped off our car for what we thought was a warranty covered service that would take 5 hours to complete. You had our vehicle for 2 weeks. Communication was terrible, and we were only updated when we would make multiple calls to find out what was going on. Jackie, the assistant manager, was the only one who it felt like understood why we were upset about the repeated delays and lack of communication. If she had not gotten involved and advocated for us, I genuinely do not know if we would have had our car back by now. I will NEVER bring my vehicle back to your facility, unless there is truly no other option.
3/14/2024
Bonnie T. VERIFIED CUSTOMER
Vinny Sroka was Wonderful! Honestly, l enjoy coming to your location, because the Service Dept always does their best. Vinny went above and beyond,,to help me feel less anxious about my Forester. The enimture Service Deptnis great. Though l live closer to the new Evergreen Park Subaru site, l will choose to return to Orland Park!