Ken was extremely helpful and quick to respond to any questions.
10/30/2024
Christina F. VERIFIED CUSTOMER
Dominik, really knows his stuff about Subaru cars. My engine was vibrating just about every other time I started it. Dominik explained it to me in detail and it made perfect sense to me. Also my car Was not acting correctly after I picked it up from the dealership. Dominik spent the time to go with me for a ride to see what was going on with it. Again he explained to me what he felt was going on with the car. Because I was ready to leave it back at the dealership. And I agree with him.
DOMINIK IS A TOTAL ASSET TO International Subaru. He makes every experience at Subaru a plesent one.. I don't know how much he gets paid but You should consider paying him more so you dont loose him.
Thanks
10/30/2024
Patricia T. VERIFIED CUSTOMER
Everyone was wonderful. My review has nothing to do with the service dept. I had to purchase a battery that cost $500 for only 2 1/2 years. This is way too much to pay for a battery that only lasts 2 1/2 years. I didn’t think the dealer would be that overpriced.
10/30/2024
Mark B. VERIFIED CUSTOMER
Alex in the service department was very helpful. He did a great job as well as the the rest of the service department. Vehicle was fixed in a timely manner.
10/30/2024
Linda M. VERIFIED CUSTOMER
Great friendly service!
10/29/2024
Michele B. VERIFIED CUSTOMER
The issue was resolved very quickly and I was on my way. Appreciate the quick response to my issue. They did a great job!
10/29/2024
Matthew L. VERIFIED CUSTOMER
Evey was very helpful and nice!
10/29/2024
Janet B. VERIFIED CUSTOMER
Ken made it possible for me to be in and out this morning in less than 25 minutes. Ken updated me throughout the day via voicemail. I was able to make it to work on time and able to pick my car up at the end of the day. Ken made my day!
10/29/2024
Livinia C. VERIFIED CUSTOMER
Pleased with the service.
10/29/2024
Jerry M. VERIFIED CUSTOMER
Well done!!!!
10/29/2024
Donald M. VERIFIED CUSTOMER
Dominik was excellent
I thank you
10/29/2024
Nicholas G. VERIFIED CUSTOMER
Simple fix that you found and corrected quickly, thank you for the service
10/29/2024
Adam C. VERIFIED CUSTOMER
Dominik is always a huge help. He always goes above and beyond. There is nothing more to say. He communicates well and follows through.
10/28/2024
James R. VERIFIED CUSTOMER
It's just the fact that I wasn't told how much the $12 filter that you charged me $61 for was going to be. I wouldn't have agreed if I had known in advance. It's all good though.
10/28/2024
Lynn K. VERIFIED CUSTOMER
Kept me informed.
Explained what needed to be done and always asked for my approval.
Was professional and listened my concerns.
10/27/2024
Yuki T. VERIFIED CUSTOMER
I would like to express my concern regarding an uncomfortable experience I had at your store. During my recent visit, I encountered two female staff members who appeared to laugh at my limited understanding of English when I was attempting to make a payment.
As a Japanese person, I felt this behavior was unkind and potentially discriminatory. I believe that all customers should be treated with respect, regardless of language barriers or nationality. I hope your team values diversity and will address this to ensure a welcoming environment for all customers.
Thank you for your attention to this matter.
Sincerely,
10/27/2024
Erin K. VERIFIED CUSTOMER
Great service and very professional
10/27/2024
Judith Vanvossen. VERIFIED CUSTOMER
Efficient.. professional... knowledgeable...kept updating me on progress of mechanics..drove my car all the way out as it was busy in the drive of service.