Very nice and intelligent man Justn was that helped me in a tough position with a leaking subaru windshield. I had a gold extended warranty that supposedly did not cover windshield issues. It was Subaru glass windshield and was never replaced to my knowledge. I am retired on a very limited income so cost of new windshield would be devastating. Justin and the service manager helped to get Subaru corporate to cover the cost since it was a very rare occurrence that windshield would like as mine did. I am really appreciative of both their efforts and of Subaru stepping up in this instance. Thank you very much Justin and everyone else who helped in this situation. Glad to have my car back with no more worries about water leaking in!
Sincerely
Cynthia Z
2/29/2024
Sheila R. VERIFIED CUSTOMER
Vince was excellent. A good listener and helpful with meeting my goals for the present service and future appointments as well. Thank you.
2/29/2024
Denis M. VERIFIED CUSTOMER
Thank Evey for me for making this repair easy. And for arranging a rental for me. She is always kind, considerate, and friendly. You are lucky to have such a committed employee!
2/29/2024
Mary Ann. VERIFIED CUSTOMER
The young service man that checked my car in was EXCELLENT! Great customer service.
2/29/2024
Lois R. VERIFIED CUSTOMER
Evey was GREAT!
2/29/2024
Nancy B. VERIFIED CUSTOMER
Everything was excellent!
2/28/2024
Leopold W. VERIFIED CUSTOMER
Dominik was great.
2/28/2024
Jason L. VERIFIED CUSTOMER
Best service ever! thanks
2/27/2024
Emma R. VERIFIED CUSTOMER
Great service
2/25/2024
Erin K. VERIFIED CUSTOMER
Very helpful and engaging
2/24/2024
John R. VERIFIED CUSTOMER
I really appreciate meeting and working with “cousin Vinnie”.
He established great motivation for me to return.
2/24/2024
Thomas O. VERIFIED CUSTOMER
Vincent is awesome. So are your other service reps. I love you guys.
2/24/2024
Smilja I. VERIFIED CUSTOMER
The young woman who served me was friendly, quick to act, kept me updated on my car. It was truly great customer service.
HOWEVER, there was another young woman, strawberry blond hair in a pony tail who shot off the F word twice. This made my experience a bit blah. If you would like to call me please do so.
2/24/2024
James M. VERIFIED CUSTOMER
Usual great service!
2/23/2024
Katie N. VERIFIED CUSTOMER
Alex in service did an incredible job! Very satisfied with his professionalism and care.
2/23/2024
Alvin S. VERIFIED CUSTOMER
5stars
2/22/2024
Bonita M. VERIFIED CUSTOMER
I was glad it was kind of an easy fix and not more involved. I was surprised that I would need a new battery in a 3yo car. Then to pay $465 + taxes - I thought of as a bad sign. I don’t like the idea of spending $500 every 3 years for a new battery - changes your view of Subaru as reasonable.. Overall I have enjoyed my Subaru - It is a nice car to drive
2/22/2024
Barry B. VERIFIED CUSTOMER
Great service
2/22/2024
David T. VERIFIED CUSTOMER
Vincent is the kind of guy you want to be the face of your service department.
2/22/2024
Pacifico G. VERIFIED CUSTOMER
Multi-point inspection was supposedly done but failed to notice busted blinker bulb