Alex did a wonderful job. He listened to my concerns and took it from there. He did his job with dilligence and is yet one more member of your staff who makes this dealership the best in quality.
2/21/2024
Melody A. VERIFIED CUSTOMER
Very helpful and. Curtious
2/21/2024
John E. VERIFIED CUSTOMER
Great service; well informed about my vehicle’s status through text messages
2/21/2024
Angela M. VERIFIED CUSTOMER
Rebecca was AMAZING! She helped me through every step of my appointment. She is a huge asset to your company!
2/21/2024
Nicole S. VERIFIED CUSTOMER
Vincent Sroka is a phenomenal Subaru service advisor. He's a wealth of knowledge about car service and care, friendly, patient, efficient, and he made my Subaru service experience easier and more pleasant overall.
2/20/2024
Linda G. VERIFIED CUSTOMER
Evey was fantastic. Explained everything to me, handled my issues with care and even gave me some tips for later use. It was a pleasure dealing with her. Looking forward to seeing her again. She is a true asset to your company.
2/20/2024
Christine S. VERIFIED CUSTOMER
I came in to address the Ghost issue. Justin did not try to side step this huge Subaru issue. He checked on my extended warranty before I asked. When I asked about next steps he explained how my replacement would be handled. He was professional, yet personable. He helped rebuild my trust in the Subaru products. Thank you Justin.
2/20/2024
Reinaldo R. VERIFIED CUSTOMER
Keep up the good work and frendly aditude.
2/20/2024
Terrence D. VERIFIED CUSTOMER
Vince, went above & beyond to satisfy my concerns about a recent service, at your dealership, He is a credit to your dealership! I had considered having my service work done at a dealership closer to my home, but after his professional attention to my complaint, we’ll continue to have you do our services, & will consider a future purchase with you!
2/20/2024
Stephanie C. VERIFIED CUSTOMER
Justin is very professional and assisted me with my vehicle’s issues.
2/19/2024
Maureen V. VERIFIED CUSTOMER
She was very nice and helpful with my vehicle. It was a pleasant experience.
2/18/2024
Ernest A. VERIFIED CUSTOMER
Alex is very helpful and friendly and knows how to treat customers well. He is an asset to your dealership!
2/17/2024
Matthew S. VERIFIED CUSTOMER
Alex is a great asset to your team! I'll be sure to speak with him when setting my next service appointment.
2/17/2024
Arliss B. VERIFIED CUSTOMER
The service was exceptional! I don’t think I could’ve asked anymore of him that he did for me. To say my experience was exceptional, is an understatement Thanks for taking the time and helping me Justin.
2/17/2024
Brian S. VERIFIED CUSTOMER
Service was a bit slow. Shouldn’t take almost 2 hours for an oil change, tire rotation and cabin air filter replacement.
2/17/2024
Saul G. VERIFIED CUSTOMER
Ms Merriman is very professional.
2/17/2024
Joseph D. VERIFIED CUSTOMER
Vince was very pleasant and the car was ready when promised…excellent!
2/16/2024
Kenneth O. VERIFIED CUSTOMER
Why does it take almost two hours for a simple job?
2/16/2024
Wanda Kay. VERIFIED CUSTOMER
I was not happy when told they didn’t have the part(s) needed for the inhibitor recall even though I had made the appointment about 3 1/2 weeks earlier. After I loudly expressed my feelings, somehow the part(s) needed were supposedly found and my car was fixed. Honestly, I don’t know that I can trust that it was fixed. I do not have confidence in your service department any more. This has nothing do with Alex Mondero; he was very professional.