Very polite and complete on sharing information. Things were completed as discussed and all questions were answered clearly
12/8/2023
Edward S. VERIFIED CUSTOMER
Friendly staff and Timely service. Clean customer waiting room.
12/8/2023
Arlene B. VERIFIED CUSTOMER
Courteous and efficient
12/7/2023
Richard P. VERIFIED CUSTOMER
Installed wiper blade wrong broke motor now has to be replaced
12/7/2023
Gary O. VERIFIED CUSTOMER
I made multiple attempts to find out the status of my vehicle. Three texts and three calls. Finally I was told that I would not be able to pick up the car until the next day. I am retired, so this lack of communication did not hurt me as much as it could have. I have purchased three new Subaru's from your store. It left me wanting to avoid coming to your store for service. Perhaps YOU can make a suggestion about how to make ammends.
12/5/2023
Gary P. VERIFIED CUSTOMER
Dominik did great under stress of computer slow down.
12/4/2023
Andrea K. VERIFIED CUSTOMER
Great communication throughout service.
12/4/2023
Sylvia S. VERIFIED CUSTOMER
Eve was very helpful, however I had a scheduled appointment and didn't hear back from anyone for over 24hrs. After drop off
12/3/2023
Teri A. VERIFIED CUSTOMER
Evey has helped me before. She’s great.
12/3/2023
Kirstin J. VERIFIED CUSTOMER
Very nice, excellent customer service. On-time.
12/3/2023
Robert R. VERIFIED CUSTOMER
Great service
12/3/2023
Kneil P. VERIFIED CUSTOMER
Juvenal is very respectful and knowledgeable with what does, kept me up to date with the process. From receiving the vehicle, gathering my information and release. I would be delighted to go back to the dealership especially with Juvenal with the crew
12/3/2023
Janis C. VERIFIED CUSTOMER
Mr.Torres was very helpfull!
12/2/2023
Smilja I. VERIFIED CUSTOMER
Dominick was great although it seemed he was the only working.
AND
I forgot to have my tire pressure checked as the light on my dashboard was on. No one who installed my battery noticed it? The pressure is low and I’m returning so that Subaru can take care of it.
12/2/2023
Stanley K. VERIFIED CUSTOMER
Closing the lot at exactly 6pm on a Friday when I was not told the cashier closes early compared to Mon-Thurs was disappointing. I wasted a trip to pick up my car that I already paid for to be told I could come back the next day by some sales guy. He said everyone left and I could see 5+ppl in the service department. Whatever I get ppl want to go home but why not message me the Friday hours sometime before closing instead of sending me this survey at 7pm??
12/2/2023
Gail B. VERIFIED CUSTOMER
I am completely satisfied with Dominika popowicz. He is very efficient and is so easy to work with
12/1/2023
Fred M. VERIFIED CUSTOMER
Dominik was professional and very helpful.
12/1/2023
John F. VERIFIED CUSTOMER
Hi the Subaru team did a great job on my car today. They explained everything I was concerned about.
12/1/2023
Keith L. VERIFIED CUSTOMER
International Subaru is a farther drive than your Countryside dealership , but it’s worth it. The top shelf service provided by Dominik guarantees I’ll be getting future service work done at your dealership.
12/1/2023
Jeff E. VERIFIED CUSTOMER
Dominik was very responsive and informative and kept me updated on my service.