Thank you to the young man who helped me. He was so great and really did a great job getting my tire fixed.
11/11/2023
Grace M. VERIFIED CUSTOMER
Excellent service
11/10/2023
Sandra J. VERIFIED CUSTOMER
Prompt, professional polite. All questions answered and previous records were accessed to provide the best service.
11/10/2023
Bogumila G. VERIFIED CUSTOMER
Evey was the best! She advocated for my vehicle and made sure it was working properly. She's an incredible asset to your team! Thank you!
11/10/2023
Maria F. VERIFIED CUSTOMER
Eve was friendly cordial and knowledgeable.
11/10/2023
Thomas T. VERIFIED CUSTOMER
2 hours and 15 minutes for an oil change. Unacceptable
11/10/2023
Karen D. VERIFIED CUSTOMER
Dominik was very helpful with answering any questions I may have had.
11/10/2023
Anthony C. VERIFIED CUSTOMER
Dominik was really good at explaining everything.
11/10/2023
Garry B. VERIFIED CUSTOMER
Very professional staff!
11/9/2023
Jacqueline G. VERIFIED CUSTOMER
great customer service..able to support & resolve an issue
11/9/2023
Wanda Kay. VERIFIED CUSTOMER
I asked for my tires be filled to 35 or 36 psi since cold weather is coming. The inside information screen showed only 32 and 33. I questioned Rebecca before I left and she assured me they were inflated to 36!! They were not.
11/9/2023
Helen R. VERIFIED CUSTOMER
In and out smoothly and efficiently. Thank you.
11/9/2023
Yvonne C. VERIFIED CUSTOMER
The representative was very professional and exceptionally pleasant and helpful. Her surroundings were very comfortable and made me feel like I was at home. Thank you for having exceptional people work for you. I will highly recommend anyone to Summerall on 159 good
11/9/2023
Mitchell J. VERIFIED CUSTOMER
Sam, Patrick were great! The manager came by to see how I was. That was very nice.
11/8/2023
Gustavo G. VERIFIED CUSTOMER
My wife and my experience at Subaru today was pleasant. Domink and the Subaru team were professional and kept us updated. Five stars
11/8/2023
Kathleen G. VERIFIED CUSTOMER
Rebecca was very polite and easy to talk with. She took my information and listened to my concerns. Wonderful employee. Thanks so much. Kg
11/7/2023
Mohamad J. VERIFIED CUSTOMER
I asked more than once about a quote for new tires, then I reminded him again when my service of my car finished.
I asked from the beginning of my service to wash my car, they did not wash it.
I asked for a simple fuse change, they wanted to charge me 180 for inspection, when more than once I said I only want my fuse changed only.
11/7/2023
Loretta A. VERIFIED CUSTOMER
Answers questions, showed me to appointment about lease, timely completion. Thanks!
11/7/2023
Mark M. VERIFIED CUSTOMER
When the car was completed and I checked out it still had its protection sheet on the driver seat and floor paper as well as steering wheel plastic covering which I have to remove and look for a way to dispose of it. I didn’t get her name but a blonde woman saw my hands full of this disposal paper and while I couldn’t find a trash receptacle she intervened and took it before I had to enter the waiting room to continue my search for the perfect disposal method. I’m my opinion Don’t take a first class servicing and make it a flop because you’ve given me a car after it is serviced for an oil change as if to say why did you bother coming in we don’t care that much about the customer reaction. At least my sensibilities weren’t slighted but it’s not the way I received a car in any dealership ever... You made this happen so I guess as well as the rest of the economy politics and strife in this moment of time it just seems fitting like as if to validate bad experiences, so I’m calling you out on this.
11/7/2023
Daniel P. VERIFIED CUSTOMER
Evey was personable, polite and knowledgeable. She had very good follow through on what was promised and went out of her way to get an answer to my question.