I will definitely complete the survey because Phil and Dominik were truely awesome this morning.
9/30/2023
Martin B. VERIFIED CUSTOMER
Dominic was great. Good communication and informative. Will keep his card and call for future service needs
9/30/2023
William F. VERIFIED CUSTOMER
She was very informative, helpful, and friendly. Could not have been better.
9/30/2023
Charles H. VERIFIED CUSTOMER
Dominik did a wonderful job throughout the process. What started out as a yearly maintenance check became a major item. He did a wonderful job of explaining the situation, being patient with me while I got my insurance in line, getting me a loaner and getting the car back.
One item of note, on my way home from the dealership, my front right tire was at 51 psi. It's possible after the patch was completed, it was not reduced. I caught it on my way home when the tpms light went off and I was able to correct it myself.
9/30/2023
Marylin B. VERIFIED CUSTOMER
There was a mix up on time but he smoothed everything. Very pleased with the service.
9/30/2023
Brooke L. VERIFIED CUSTOMER
Dominik was very friendly, and informative. It was a seamless experience.
9/29/2023
Chang H. VERIFIED CUSTOMER
Very kind.
9/29/2023
Linda B. VERIFIED CUSTOMER
Thank You !!!
9/29/2023
Carlos R. VERIFIED CUSTOMER
She was very friendly and professional, and my service was handled promptly
9/29/2023
John H. VERIFIED CUSTOMER
As always your company does a stand up job. Very professional & very
Courteous. Thanks Again for all that u do. Looking forward to
Leasing a new Subaru next summer
Jack Hannigan
9/28/2023
Eric S. VERIFIED CUSTOMER
Everyone was very nice
9/28/2023
Paula C. VERIFIED CUSTOMER
Phillip was great and stayed aware of the time since I had to leave by a certain time.
9/28/2023
Silk Linda. VERIFIED CUSTOMER
I came in for a oil change and a 16,000 miles inspection after the inspection I was told I needed a new battery and a filter after the battery was installed in my vehicle and I paid for the service and left the dealership the mechanic forgot to reset everything unfortunately I had to return to the dealership to get my clock/calendar reset after leaving the dealership for the second time while driving I tried letting my front passenger window down and it wouldn't let down. I called the service department and spoke with Patrick regarding this matter I was told the mechanic forgot to reset everything now I have to take time out of my busy schedule to return to the dealership. I'm disappointed and dissatisfied.
9/27/2023
Leticia R. VERIFIED CUSTOMER
Great customer service.
9/27/2023
Cheryl G. VERIFIED CUSTOMER
Dominick was very helpful & offered me to reschedule as the diagnostics might take 2 hours or longer. It took a bit over 2 hours which was okay with me.
9/26/2023
Mike O. VERIFIED CUSTOMER
Patrick did a commendable job. Appreciated his attention to detail and fact that he mentioned we should have our tires rotated too. We took his advice and had that done as well as the oil change. He was very professional courteous and helpful. We are definitely glad we bought our Subaru Crosstrek from International Auto. We have been extremely pleased with its performance and your service.