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Real Reviews from VERIFIED CUSTOMERS
Patricia C. VERIFIED CUSTOMER
Happy to fill out the survey!
8/31/2023
Miriam H. VERIFIED CUSTOMER
David was very professional and made sure that my car was well taken care of. I appreciate that he stayed a little later after closing to assist me I believe David is an asset to your organization.
8/30/2023
Kristi P. VERIFIED CUSTOMER
Thanks to Dominick for explaining everything and to the service technicians for taking care of my car! Kristi P
8/30/2023
Lewis T. VERIFIED CUSTOMER
Dave was helpful and the service was quick.
8/30/2023
Donna C. VERIFIED CUSTOMER
Evy was very thorough, knowledgeable, and friendly.
8/30/2023
Joseph K. VERIFIED CUSTOMER
Dominic did an outstanding job communicating all the issues. Today when I took my vehicle home ,the interior was dirty with the technicians handprints all over the back seats. Even spots on the front seats. I will have to get this detailed. I have light gray interior and now blackened by greasy or dirty hands. I have left Dominic a message this evening on his phone for a call back tomorrow.
8/30/2023
Frank M. VERIFIED CUSTOMER
Dominik Was outstanding to do business with. Very knowledgeable and explained everything thing with service visit clearly. I asked for a ride home but there was a considerable wait so he set me up with a loaner car. This was way above my expectations. Very nice touch
8/29/2023
Ronald R. VERIFIED CUSTOMER
Thank you, Dominik, for keeping me updated about the status of my Forestet and providing shuttle service to work and later back to International Autos. I appreciate it very much.
8/29/2023
Ivan M. VERIFIED CUSTOMER
The work was done qualitatively and quickly and without appointment .Thank you
8/29/2023
Stephen M. VERIFIED CUSTOMER
Phil did a great job A+ writing me up and getting me a $10 discount on my 6 month oil change service. However upon delivery of the vehicle I found oil on the front bumper of the car as well as oil in the engine bay around protective plastics pieces. Giving the condition of my cars engine bay which is immaculate, technician should have cleaned work area a little more proficiently, and as far as oil on front bumper that should have absolutely been avoided.
8/29/2023
Valerie J. VERIFIED CUSTOMER
Excellent communication
8/29/2023
George G. VERIFIED CUSTOMER
Just some miscommunication. Once we figured out the service department process, everything was great
8/28/2023
Bernard M. VERIFIED CUSTOMER
He did everything and more to diagnose and repair the issue. He went above and beyond what was necessary to what was exceptional! A credit to the Subaru family!
8/27/2023
Dina J. VERIFIED CUSTOMER
Phil was so very nice! I hope to see him again the next time I bring my car in.
8/27/2023
Erin C. VERIFIED CUSTOMER
Great service!
8/26/2023
Amanda M. VERIFIED CUSTOMER
Dominik went above & beyond to help us out. We appreciate his patience & understanding.
8/26/2023
Joyce Z. VERIFIED CUSTOMER
He went above and beyond to save me some money which was really appreciated! He's a keeper.
8/26/2023
Merryl B. VERIFIED CUSTOMER
Evey was very customer service oriented. She provided a lot of detail information and support.
8/26/2023
Michael L. VERIFIED CUSTOMER
Joey did a great job keeping me informed of the status of the diagnosis.
8/25/2023
Ronda K. VERIFIED CUSTOMER
Dominik Popowicz was fantastic. This past Wednesday I had been driving and a rock flew into my window and cracked it bad. I called Subaru international in Orland Park immediately and spoke to Dominik and was able to bring my car in same day to get checked out. Dominik was very helpful in submitting the claim for my windshield as I had to get it fully replaced. Luckily they had the same windshield in stock and I was able to come in the next day to get it fixed. Dominik was very helpful and communicative during the whole process and made everything less stressful for myself.
8/25/2023