I’ve called twice now and left messages with no response. Was told yesterday when I called to check that Joey would call later. Still nothing and I don’t even know if my vehicle is ready or not.
8/11/2023
Terence H. VERIFIED CUSTOMER
Took a little long but I understood that. They found a tail light was out and did not ask me if they should replace it. I would of had it done.
8/11/2023
Dennis S. VERIFIED CUSTOMER
Evey was great, helpful, friendly and knowledgeable!
8/11/2023
Mallika S. VERIFIED CUSTOMER
Excellent service
8/11/2023
Joanna H. VERIFIED CUSTOMER
Theirs is no reason someone has to wait hours in the waiting area and not be updated about a vehicle. It has been a very poor experience.
8/11/2023
Gayle S. VERIFIED CUSTOMER
Great service
8/11/2023
Autumn Z. VERIFIED CUSTOMER
Joey was great!
8/10/2023
Carriann E. VERIFIED CUSTOMER
Dominik was courteous, considerate, helpful, and polite. After I reported my service issue, he took responsibility and made sure it was fixed and that I was satisfied. Working with him was an absolute pleasure.
8/10/2023
Patricia D. VERIFIED CUSTOMER
I'm so glad that my appointment went so well.
I told Phillip want needed to be done on the vehicle and everything was accomplished. All the service department was so complete with the task.
You're right on about a job well done!
8/10/2023
Janice W. VERIFIED CUSTOMER
Excellent and sincere customer service.
8/9/2023
Paul T. VERIFIED CUSTOMER
Excellent service. Thank you for taking such good care of my vehicle!
8/9/2023
Mark M. VERIFIED CUSTOMER
1st time using Express Service & was very satisfied
8/9/2023
Theresa S. VERIFIED CUSTOMER
Thank you!
8/9/2023
Esteban M. VERIFIED CUSTOMER
Try to have even lower prices
8/9/2023
Suzanna M. VERIFIED CUSTOMER
i was told when I made the app that it was for the recall service and it was only done until 11:00 am mon-fri. I had to make an app so I had to leave it overnight due to my work on Sun for my appointment at 7:00 am on mon and when I came to pick it up at 4:00 pm was told by a rude girl that they have alot of cars to work on(then what good is a appointment) and had to still wait for the free car wash. I was than told tat they had to order the parts that this was just an inspection to see if my car was one that was recalled. This is not a good practice to not tell the truth from the beginning and still will have to make another appointment.
8/8/2023
Adrienne B. VERIFIED CUSTOMER
While I’m not very pleased with my vehicle, the customer service is phenomenal! As always, the staff, (Patrick) was professional, thorough and pleasant. It's always a pleasure working with the Subaru reps !
8/8/2023
Rella J. VERIFIED CUSTOMER
No.
I specifically asked for windshield whiper fluid. The guy signing me in said, " No problem, it's included in the process."
I waited about 2 hrs. Had an appt
On way home there was a notification regarding NO WINDSHIELD CLEANER." I was shocked because I specifically asked for cleaner. Needless to say I immediately agast and disappointed in service because i am 86 yr old woman, who i believe was treated very disrespectfuly. The indicator was glaring on dashboard, could not b missed. I have to make a return trip to get the washer fluid, Which is time consuming.