I asked for a called to discuss my service experience with Frank Rossi 2 weeks ago. Still waiting for follow up conversation. ****-****-xxxx - Anthony Smith
7/10/2024
Darrell F. VERIFIED CUSTOMER
Service was good but price was to high.
7/10/2024
Susan N. VERIFIED CUSTOMER
It was a pleasure doing business with you
7/10/2024
Michael M. VERIFIED CUSTOMER
Mark communicate a well
Great service manager
Very helpful!
7/10/2024
Karrie M. VERIFIED CUSTOMER
Mark was extremely helpful!
6/21/2024
Elizabeth M. VERIFIED CUSTOMER
Excellent service!
6/20/2024
Megan S. VERIFIED CUSTOMER
Great service, thank you
6/19/2024
Sharon H. VERIFIED CUSTOMER
Sorry, I’ve been in the process of relocating (moving).
Please resend the survey. Thanks!
6/18/2024
Alan J. VERIFIED CUSTOMER
Very good service
6/18/2024
Eugene C. VERIFIED CUSTOMER
Mark was amazing!!
6/18/2024
Derrick D. VERIFIED CUSTOMER
Two days after leaving the shop my check engine light is on again why is that??
6/15/2024
Robert K. VERIFIED CUSTOMER
Mark is very professional, personable and a great Service Writer. He clearly cares that the customer is completely satisfied and that my vehicle received the service it requires.
6/15/2024
Mouhammed S. VERIFIED CUSTOMER
Good communication nice person
6/15/2024
Vivian A. VERIFIED CUSTOMER
Mark Molloy was very informative and helpful, however I am not satisfied and greatly disappointed that my service issue of the rubber detaching from my rear wheel and passenger door was not covered to be repaired, due to my expired warrantee. I feel this issue is a defect in the Materials from the manufacture , and not normal ware and tear. I feel this should have been a covered repaired, at Volvo cost, not mine.
6/14/2024
Daniel K. VERIFIED CUSTOMER
Mark was excellent. Took care of everything with a smile.
6/13/2024
E P. VERIFIED CUSTOMER
His gentlemanly was an exception customer service guy. Great sense of humor
Makes ya feel connected w/good spirit.
Kool brother, give a RAISE OR A BONUS.
Just doooooooit
Thx plenty
E. ****
Chief Uloko Owegbe
6/13/2024
Dennis N. VERIFIED CUSTOMER
Mark does a great job. Helping me keep my Volvo running well.
6/13/2024
Michael S. VERIFIED CUSTOMER
Mark is always great.
6/11/2024
Robert P. VERIFIED CUSTOMER
Thank Mike and the whole service department team for diagnosing and completing all the services in a timely and informative manner. Thanks To All.
6/9/2024
Pete K. VERIFIED CUSTOMER
I will call you tomorrow.when I get home the warning light came on said the passenger air bag needs to be replaced and drivers side head light didn’t come on at all. Pete