The service person remembered me . That was a good feel for me. Now adays that's rare. Making my appointment online was easier than I thought it would be. The brakes aren't as sensitive as before. Might be because their new. I have more pedal travel than before also. I will drive abit more .
1/30/2023
Kelli D. VERIFIED CUSTOMER
Mark was extremely helpful to me when I needed service immediately. He confirmed my warranty coverage and got me set up with a new tire - even on a time crunch as I was attempting to make a funeral services He was prompt, attentive, and courteous. Also very knowledgeable. I will gladly return for service if he’s my service advisor. Top tier service and much appreciated given it was a distress service.
1/29/2023
Catherine H. VERIFIED CUSTOMER
Thanks Mark for being so kind to a first-timer. Thank for taking the time to explain the process and for answering all my questions. When I need service I certainly will do it on a Saturday when you are there. Thx again
1/29/2023
Robin J. VERIFIED CUSTOMER
Marc is always helpful. Addresses all my concerns.
1/26/2023
Hala Q. VERIFIED CUSTOMER
Thanks for a good service
1/25/2023
Debra G. VERIFIED CUSTOMER
Yes it was indeed a job well done. I purchased my Volvo in December of 2021 and I just love it. This was our first visit to Volvo of Orland park where we met Mark. Thank you Mark for your great customer service.
1/25/2023
Philip B. VERIFIED CUSTOMER
Mark was great. Handled everything. Told me about turning on and off BSM. Very helpful.
Thanks
1/25/2023
Jeffrey S. VERIFIED CUSTOMER
Mark Molloy provided great service
1/24/2023
Beth W. VERIFIED CUSTOMER
Cars should go to the head of the car wash line if their owners are waiting at the dealership while their car is being serviced.
1/22/2023
Smith C. VERIFIED CUSTOMER
Mark is a joy to work with.
I can always expect a good conversation with him at him at each visit. He makes my visit their a great one and he knows how to get the job done professionally. Thanks Mark you're great!
1/22/2023
John S. VERIFIED CUSTOMER
Mark Molloy and the service technicians are phenomenal!
1/22/2023
Gail J. VERIFIED CUSTOMER
I can't believe how Mark went out of his way to take care of me. I say this because I didn't have an appointment but the oil light came on the dashboard and he took me anyway. Thanks Mark for that.
1/22/2023
Erica N. VERIFIED CUSTOMER
Great Customer Service!!!!!
Mark and Frank are the best…
1/21/2023
Jeroline C. VERIFIED CUSTOMER
great service and great work---very appreciative that I was taken in for service the same day (I had been calling for several days to try and make an appointment with no return call) but when I decided to just stop in to inquire if there was a system problem and Mark Konior was very attentive and apologetic and stated that they would provide the service to my vehicle right then and there---no need for me to have to return at a later date---GREAT SERVICE!!!
1/20/2023
Travell Y. VERIFIED CUSTOMER
Mark was very good with explaining everything about the upkeep of my vehicle!!
1/20/2023
Erik M. VERIFIED CUSTOMER
First time at your dealership. What a great experience. Super friendly service.
1/20/2023
Michelle G. VERIFIED CUSTOMER
A lot of excuses and lies. Felt like was getting the run around. Why bother setting up an appointment months in advance. I ended up being in covenced with this mess. I pray I never have to come back there again. I will stick to my Midas