Mark did a fantastic job of keeping me informed while I waited for service to be complete.
12/14/2022
Martha B. VERIFIED CUSTOMER
Mark always does a great job taking care of my needs and is very friendly. He is a person who comes across as trustworthy and sincerely concerned about the customer's experience.
12/14/2022
Ralph R. VERIFIED CUSTOMER
Mark Molloy is a great service representative that exceeds my expectations. Professional knowledgeable and courteous.
12/13/2022
Diane H. VERIFIED CUSTOMER
Frank service was absolutely beyond amazing. He was provided detailed information in regards to the issue that was pertaining to my vehicle. They were quick to repair the issue. It's service like this that make me want to continue my partnership with Volvo
12/13/2022
Daniel C. VERIFIED CUSTOMER
The service experience was great!
12/13/2022
Dennis N. VERIFIED CUSTOMER
Frank did a great job look forward to receiving your survey
12/12/2022
Chloe B. VERIFIED CUSTOMER
Always a good experience with Mark.
12/10/2022
Ibtisam H. VERIFIED CUSTOMER
It was good experience
1) the manager in the front office was very helpful . I was able to drive my car with confidence , they took care of the oil leak and changed the oil .. everything was done correctly and professionally .yes they get AAA . My car was fixed and cleaned .
12/9/2022
Kenneth B. VERIFIED CUSTOMER
Honestly we are disappointed that at 25,000 miles we had to put new tires on our car. Also we asked that our car be washed and they did wash the car, but never washed the white foam from our tires which seems very odd to us since the car was in because of the tires. Typically we get top notch service so we were a bit surprised.
12/8/2022
Edward H. VERIFIED CUSTOMER
Brought my brand new Volvo in because the front passenger busted. I received no answers, the service department did not want to work on the car and they sent me to a third party body shop. This was only for me to have the body shop replace the window but say the automatic for the window isn’t working and Volvo would have to fix or reset it.
12/8/2022
Robert L. VERIFIED CUSTOMER
Nice service
Great dealership
12/8/2022
Donnette M. VERIFIED CUSTOMER
Tessa is the absolute best! She is always so kind, patient, and helpful!!
She is the reason that I continue to come back to international Auto-Orland Park Volvo. Tessa makes you feel like part of the Volvo family.
She definitely deserves a promotion.
Mark is always so kind, informative, and patient!!
A++++++
These 2 are true rockstars and represent the definition on excellent customer service!!
12/7/2022
Carrie H. VERIFIED CUSTOMER
Thank you Mark for being the caring person that you are, it's always a pleasure working with you.
12/7/2022
Edna C. VERIFIED CUSTOMER
Thank you to the staff and tech support. That's why I have been bringing my vehicle there since 2001. I have always been able to get good service.
12/7/2022
Enrique L. VERIFIED CUSTOMER
Mark was just the best thanks For he’s professionalism, always in communication with us about the situation of the vehicle! Excellent in all aspects! Period!
12/7/2022
Karen B. VERIFIED CUSTOMER
Mark was professional, following through with my questions, keeping me appraised of the issue with my car and timeline for completion. Mark provided excellent service.