Mark is fantastic, but now I have to schedule a second trip to your dealer to
Refix my car… like the keys it took 4 trips now I have to come back to fix both the Autohold and Low coolant again….
Maybe it’s time to call this thing a lemon and just be done with it. 4 trips for keys will be 2+ for this now
12/4/2022
David W. VERIFIED CUSTOMER
Frank was great to deal with but so was Mark Anthony on my previous visist. Both guys made me feel good about the experience.
12/3/2022
Terrell B. VERIFIED CUSTOMER
Great service.
12/3/2022
Jermona M. VERIFIED CUSTOMER
I really appreciate you guy's service
12/3/2022
Denise K. VERIFIED CUSTOMER
Frank raspberry in eligible and what I needed done with my car I got it done quickly
12/2/2022
Deborah G. VERIFIED CUSTOMER
Both of the Marks in service are great. Great customer service is rare these days
12/1/2022
Joanna M. VERIFIED CUSTOMER
Thank you Frank for coordinating a great experience with my service for my XC90. After several disappointing experiences with Volvo service in the past, Frank went above and beyond to make sure that this service was an improvement and excellent. And it was! He listened to my past concerns and frustrations and made it right this time around. Thanks again!
12/1/2022
Arnold C. VERIFIED CUSTOMER
Mark Molloy should be considered an extremely valued employee. Mark's customer service made my experience at Volvo phenomenal. I have truly enjoyed working with me basically rebuilding 2008 XC90 and getting all the repairs done in time for my daughters'16th birthday. I know that Mark and the Volvo team will help me keep the vehicle on the road for a few more hundred thousand miles. I applaud Mark and the Volvo technician, excellent job.
Arnold C
11/27/2022
Carolyn B. VERIFIED CUSTOMER
Excellent work. Thank You
11/23/2022
Robert R. VERIFIED CUSTOMER
Mark is an excellent service writer.
11/23/2022
Victoria W. VERIFIED CUSTOMER
Mark is ALWAYS helpful and kind. He works hard to make you comfortable!
11/23/2022
Wendy I. VERIFIED CUSTOMER
Excellent service10/10
Thanks.
11/22/2022
Sondra D. VERIFIED CUSTOMER
Excellent service with a personal touch!
11/22/2022
Candace F. VERIFIED CUSTOMER
It’s very hard to communicate in a timely fashion. I just got my car back and it’s already causing me problems again.
11/19/2022
Ocea J. VERIFIED CUSTOMER
Mark was phenomenal and took such great care of all my needs. I'm glad they found critical issues I didn't even know I had. I appreciate this high level of customer service from Volvo, especially having some issues with old management.
11/19/2022
Georgine J. VERIFIED CUSTOMER
Excellent service
11/18/2022
Jeremy S. VERIFIED CUSTOMER
I’m missing parts from my wheels (the center Volvo crests that were on my OEM wheels are gone) and it sat outside for a day because no one called when it was ready.
11/18/2022
Sandy G. VERIFIED CUSTOMER
Mark was absolutely fantastic! He was very attentive and made sure to go above & beyond to ensure I my insurance covered as much of my payment needs as possible. He even stayed well beyond his typical end of business day to ensure I left with no questions & my car was done. I truly appreciated that and Pawl was incredibly helpful and patient as I learned the new app! 10 out of 10 from both!!
11/17/2022
Elizabeth M. VERIFIED CUSTOMER
Mark helped us get our vehicle back in a timely manner.