Mark is very professional and friendly. He keeps me posted from the time that I walk into the Service department as to what the timeline may be and gives me updates on the additional recommended services or new issues that the mechanics find. Very appreciative for their expertise and advice.
6/14/2022
Sally M. VERIFIED CUSTOMER
It was promised in one day and it took three
6/10/2022
Lisa Y. VERIFIED CUSTOMER
Great service. I love both Mark’s. Great service and wonderful representative. Always have provided personal service. The service keeps me coming back.
6/10/2022
Santosh D. VERIFIED CUSTOMER
He has everything ready for me before I reach there. Also tried to fix it so that I don’t need another trip. Very happy how they handled it overall. Thanks
6/8/2022
Jong Y. VERIFIED CUSTOMER
He was so friendly and helpful
6/8/2022
Brandon W. VERIFIED CUSTOMER
Excellent service around.
6/8/2022
Jamie S. VERIFIED CUSTOMER
Got my problems well documented and fixed.
6/7/2022
David S. VERIFIED CUSTOMER
Excellent Service
6/1/2022
Susan H. VERIFIED CUSTOMER
My recent service visit was due to an electrical problem that was causing unprompted behavior in the interior and exterior lights. After initially examining the vehicle, the service technician, Pawel, believed the source of the problem was likely due to damage to electrical wiring as a result of a previous accident. He indicated that he needed to remove the front bumper to examine the wiring. His instincts were correct and he resolved the issue. Problem solved. The effort to address this repair required the dealer to keep the vehicle for several days. During that time the service advisor, Mark Kinior, kept me informed on a timely basis and inspired confidence that the repair was progress. Both Pawel and Mark did an outstanding job.
5/30/2022
Sandy G. VERIFIED CUSTOMER
Once again Mark Konior continues to exceed my expectations for service. He is a true professional! Thanks again, Mark!!
5/28/2022
Catherine M. VERIFIED CUSTOMER
He is a fantastic service representative. Expertly coordinated the service for my car. Thank you
5/28/2022
Albina P. VERIFIED CUSTOMER
Mark is great guy! He took care of Me! Happy with my visit.
5/28/2022
Cynthia C. VERIFIED CUSTOMER
I work with the public and the initial interaction is a lasting one. I felt that my appointment was an inconvenience today because I scheduled it from the app on my phone instead of calling in the appointment. Secondly I had a 1:15 appointment and spent over 4 hours waiting for routine maintenance service appointment. I brought an extended warranty on my pre-owned vehicle but the estimate given to me, included an item that my extended warranty covered to the tune of over $3,000. I was always taught that you get what you pay for. The service here is not cheap so I should feel that I get what I'm paying for!!!
5/27/2022
Keshia J. VERIFIED CUSTOMER
Thank you.
5/27/2022
Francina H. VERIFIED CUSTOMER
Great professional and courteous service.
Thanks Mark
5/26/2022
Ali L. VERIFIED CUSTOMER
Yes I am so happy with his help he’s is the nicest person ever
I appreciate his time of take off everything I need to be done on my car
I don’t have a lot of words to thank him
Thank you so much Mark Konior.
Mrs .lahiani wafaa
5/26/2022
Jose F. VERIFIED CUSTOMER
Good customer service.
5/25/2022
Michael C. VERIFIED CUSTOMER
Mark did a great job, appreciate his care and professional attitude
5/25/2022
Richard K. VERIFIED CUSTOMER
Master mechanic Rich Gorczynski is the best! He’s very thorough in going over your vehicles needs. Rich’s true passion for the Volvo brand is very apparent, just a great guy! I had Service Advisor Mark Konior who I’ve dealt with in my previous visits is great as well, but he seemed a little stressed out today, and overwhelmed by his work load, this is not to say anything negative, I felt bad for Mark, it seemed like he could’ve used a little help up at the service desk. Overall a great experience ????