Kaley provided excellent service: friendly, efficient, professional and detailed oriented. She was responsive to my concerns. Most importantly,she gave me a feeling of trust and confidence in the services.
1/16/2024
Samuel W. VERIFIED CUSTOMER
When I got home I told my wife, it's like having a new car. Wilson Toyota has always treated me well. Chelsea was great today. Thank you!
1/16/2024
Andrew M. VERIFIED CUSTOMER
Had an emergency with daughter heading to college today - drove in without appt and got help by awesome staff and had us back on road in 45min. AWESOME HELP TODAY!!
1/16/2024
Julie S. VERIFIED CUSTOMER
I really appreciate that they were able to get me in right away today to check out a wobble we’ve been experiencing the past few days. The issue was quickly resolved. Thank you!
1/16/2024
Kenneth K. VERIFIED CUSTOMER
80 dollars to replace a light bulb is ridiculous. Next time tell me 80 for bulb and 30 labor. I would feel less taken.thank you for listening
1/16/2024
Jim C. VERIFIED CUSTOMER
Thanks…????
1/16/2024
Barbara V. VERIFIED CUSTOMER
Staff is friendly courteous and knowledgeable!
1/16/2024
Barbara A. VERIFIED CUSTOMER
So pleasant to work with! He answered my questions about my battery very thoroughly. Excellent service!
1/13/2024
Thomas R. VERIFIED CUSTOMER
Always welcoming & top notch service
1/13/2024
Catherine S. VERIFIED CUSTOMER
So yesterday came in for a tire rotation and oil change and then my tire pressure light comes on. I take it back thinking I just need air and they tell me my sensor is broken and that happens sometimes after a tire rotation! What? Too coincidental it got broken from the service! I am very sad. I have had issues before with Wilson Service too :(. Not recommended to friends to get their car serviced here.
1/12/2024
Alex T. VERIFIED CUSTOMER
All excellent
1/12/2024
Wendy W. VERIFIED CUSTOMER
Kaley was WONDERFUL!!!!
She was at lunch when we picked it up; it would have been nice to have someone else comr out to explain a few things but I felt shy about asking.
Thank you as always for all you do!!
1/11/2024
Julie S. VERIFIED CUSTOMER
The whole process was smooth, quick & easy. Communication was good.
1/11/2024
John G. VERIFIED CUSTOMER
Time it took for the service was the thing that could have been faster
1/10/2024
John B. VERIFIED CUSTOMER
Over 2 hours to have my Tacoma serviced. The last 3 services have all been over 1 1/2 hours. Most of your competitors are less than 1/2 that time.
1/9/2024
Kathleen E. VERIFIED CUSTOMER
Wilson Toyota in Ames always does a good job and they are friendly and treat their customers well.
1/9/2024
Gary H. VERIFIED CUSTOMER
Ben’s service support on our vehicle was very helpful.
1/9/2024
Jennifer S. VERIFIED CUSTOMER
My car was very dirty, inside driver floor mats muddy and lots of dirty and greasy finger prints I had to clean up on the inside and outside of my car. I washed it the day before the service, so I know the mess was new.
1/9/2024
William H. VERIFIED CUSTOMER
Great service and timely. service rep was excellent