Thanks for taking care of me! That's why I have been a customer for 40+ years!
12/6/2023
Susan T. VERIFIED CUSTOMER
Always friendly stuff he took care of all my needs
12/5/2023
Don D. VERIFIED CUSTOMER
Nice dealership
12/5/2023
Kacey K. VERIFIED CUSTOMER
Erik was great to work with! Thank you!
12/5/2023
David M. VERIFIED CUSTOMER
Toyota of Ames is best service is the top we buy there ! We service there no problems you have the top vehicles. Toyota Rav4 are the top quality. Thanks to all your staff they are the best top of the line. Oh Ryan P. Your the best thanks .
MERRY CHRISTMAS TO ALL TOYOTA EMPLOYEES!
Thanks Dave and Diane Merideth
12/5/2023
David S. VERIFIED CUSTOMER
He got me in and out fast
12/5/2023
Mikel R. VERIFIED CUSTOMER
Everything went very well and timely service.
12/5/2023
Janet H. VERIFIED CUSTOMER
No need to call me. Was not happy with how dirty my car windows were when I got it back. Water spotted terribly. Not sure why this was
12/5/2023
Eugene S. VERIFIED CUSTOMER
Long wait but friendly service
12/5/2023
Ann K. VERIFIED CUSTOMER
The service seemed to take much longer than it has in the past. I understand your service technicians may have been in short supply but some acknowledgement of the time it was taking would have been appreciated.
12/5/2023
Wade H. VERIFIED CUSTOMER
The staff we all friendly but I felt the wait time was too long. I was there for 2 hours for an oil change and tire rotation which I felt was a long tim for having an appointment.
12/5/2023
Robyn C. VERIFIED CUSTOMER
Everything was perfect! Good job Wilson Toyota!
12/4/2023
Mary L. VERIFIED CUSTOMER
Unfortunately, the technician was unable to replicate the PCS system issue that myself and several engineers in our office have experienced. This is not an issue that is the responsibility of the dealership but this issue is well known in the online Toyota forums. In addition, it creates unnecessary braking and wear on my brake pads.
12/4/2023
Joshua S. VERIFIED CUSTOMER
Despite being very swamped this morning, Kaley and the other staff with Wilson did a really good job of servicing my Rav4. Kaley was very polite and professional. It's employees like Kaley that not only keep me coming back for serve, but is the reason I keep buying Toyota. Kaley is the perfect representative of the Wilson Experience.
12/2/2023
James G. VERIFIED CUSTOMER
Keep up the good work!
12/2/2023
Claire S. VERIFIED CUSTOMER
Ben was great and kept me updated and went out of his way to check on my car. The wait for simple service continues to be much more than I’ve experienced at other Toyota dealerships. No complaints about the actual service, just the time it takes to get it done.
12/2/2023
Bee G. VERIFIED CUSTOMER
When you have a scheduled appointment time it should NEVER take 2 hours for a simple oil change. When I asked why it was taking so long I was told that they were short staffed. If that is the case-schedule fewer appointments and get people in and out in a timely manner. When the car was finally done, there was an open razor blade just laying on the driver’s seat. It could have cut me or ruined the seat by cutting it. Very poor service and very poor quality control.
12/2/2023
Jennie L. VERIFIED CUSTOMER
I wish someone had mentioned the missing key in the fob as it would have saved me a couple of calls. Problem still not resolved as if 7:07 pm on 12/1/23.
12/2/2023
Daniel C. VERIFIED CUSTOMER
Dissatisfied with the length of time it took. I had an appointment for 10:15 and did not leave until 2:15!
12/2/2023
Aaron T. VERIFIED CUSTOMER
The service took way longer than it usually does. It would have been helpful to know that things were running behind.