Just one comment….
The name on my account should be:
June M. Van Sickle
Thanks!
9/20/2023
Meredith M. VERIFIED CUSTOMER
Logan was professional and kind. He kept me in the loop during my service.
9/19/2023
Jessica W. VERIFIED CUSTOMER
Kaley always does a great job and makes sure everything is taken care. I appreciated her taking the extra time to give me more info about a few potential service alerts to be on the lookout for. And a big thanks to the team in general for going above and beyond to wash my car - I really appreciated that!
9/19/2023
Marvin C. VERIFIED CUSTOMER
Kaley did a great job! I was pleased with all aspets of my service!
9/19/2023
Wilma L. VERIFIED CUSTOMER
Chelsea was so nice and helpful and answered all my questions.
9/19/2023
John R. VERIFIED CUSTOMER
2.5 hours for an oil change. Enough said
9/19/2023
Jolene F. VERIFIED CUSTOMER
Service was good. I was there for scheduled oil change. I waited nearly 3 hours. Much longer than usual. It would have been a good suggestion for me to take the shuttle.
9/19/2023
Jeffrey C. VERIFIED CUSTOMER
I would like to talk to someone on your management team. Today was the last straw for me doing business with Wilson Toyota. I believe I have spent my last dollar with your business.
9/19/2023
Stuart S. VERIFIED CUSTOMER
We purchased our Highlander six weeks ago and had to have the oil changed and tires rotated already. We were told that since it was so soon after the purchase that it shouldn’t count toward the “free” one we received as part of the purchase. When I asked Logan about that he said it was free today. I realize that and asked what was in the system and he couldn’t tell me.
9/19/2023
Harry J. VERIFIED CUSTOMER
Thanks for getting the car in as quick as you did and replacing the tire.
9/19/2023
Denise S. VERIFIED CUSTOMER
Wilson Toyota has an amazing team of caring and supportive employees!!
9/19/2023
Donald O. VERIFIED CUSTOMER
Thank you
9/19/2023
Julie F. VERIFIED CUSTOMER
The young lady could not have been nicer
9/19/2023
Tom G. VERIFIED CUSTOMER
We were most impressed with the help we received from Trenton. I believe he was the young college kid that helped us with the cell phone connection. He really went out of his way and we talked about him on our way back to Spirit Lake. I believe my wife is writing a formal letter detailing his outstanding support. We have had a great experience with Wilson Toyota from the start. Thanks
9/18/2023
Shirley K. VERIFIED CUSTOMER
Had asked that my dashboard be reset to my preferred options but it was not done.
9/16/2023
Louise L. VERIFIED CUSTOMER
My only problem! The tires on my van throw the car back and forth on I-35 for 4 miles on the northeast side of Ankeny. This did not happen with my pickup or my Traverse tires.
9/16/2023
Ronald M. VERIFIED CUSTOMER
Trenton did a great job of taking care of the Cruiser and is also very good at keeping me informed about the progress of the maintenance. I think he is a definite asset to Wilson Toyota.
9/16/2023
Fred S. VERIFIED CUSTOMER
It took nearly 3 hours, about twice as long as ever before.
I arrived early and it was busier than ever before too.
One person told me, as usual, that it takes about 30 minutes
To wash and vacuum the car. At check out time the new advisor told me it takes an hour.
I didn’t receive a new sticker for a reminder check up with the date and mileage. The old one was still in the car.
I had a coupon for $20 off. I don’t remember seeing it on the print out.
9/15/2023
Julie R. VERIFIED CUSTOMER
She was very efficient and thorough with her checkin and communication about my car’s service.
9/15/2023
Lori M. VERIFIED CUSTOMER
She did a great job getting me checked in and up to date with the progress! She was kind and helpful with getting me to my next appointment.