I think 450.00 for a battery is a little out of line. And I should have been contacted as to the cost. You can get batteries from any auto supply for 150.00. Just doesn’t sit well with me.
9/12/2023
Renee M. VERIFIED CUSTOMER
Excellent service, thank you!
9/12/2023
Joel B. VERIFIED CUSTOMER
It shouldn't take 2 hours and 45 minutes to get it my tires rotated and a multi-point inspection done
9/12/2023
Karlie H. VERIFIED CUSTOMER
She was very friendly and kind! I had a good experience and she seems to enjoy her customers.
9/12/2023
Florance S. VERIFIED CUSTOMER
Because of the pleasant tx. I receive at Wilson’s for future car needs I will continue.my car is 7 years old you know!
9/12/2023
Michelle W. VERIFIED CUSTOMER
Extremely slow service. 2 and half hours for tire rotation and oil change. Everyone waiting was complaining about the length of time each service was taking. Previous service was also extremely slow and took longer than was told it would.
9/12/2023
Amber Y. VERIFIED CUSTOMER
Kaley was friendly, knowledgeable and kind.
9/12/2023
Rodney L. VERIFIED CUSTOMER
Just before I got home my steering wheel started to shake then it would stop and then start in again, I was not having this problem when I came in. They rotated my tires and I told them to look at the back passenger tire because it was losing air. They came back and told me that they didn’t find anything but when I got up this morning that same tire that they rotated to the front was almost flat. So I spayed the tire down with soapy water and found a nail i pulled the nail and plugged the puncture.
9/9/2023
Charles C. VERIFIED CUSTOMER
The service was so fast. Didn't even get all our errands done. Drove a second vehicle expecting a two hour wait. Would not have had to. An hour wait is not bad.
9/9/2023
David S. VERIFIED CUSTOMER
I arrived at 2:45 for a 3:15 appointment, 10k tire rotation mpi and oil change.
It took over two hours to get it done.
I had mentioned when I scheduled my service that I wanted my second key fob, that message didn’t get through as Kaley ordered it at this appointment now I need an additional one when it comes in and that will take another hour. I asked about dealer enabled features, specifically key fob activation of the power windows and was given no details about it. Finally after my wait I had to have the technician return to clean my door witch had oil and dirt from the service. Second service at Wilson Toyota. Tried multiple times to buy my truck there, wad hoping the service would be better.
9/8/2023
Aeryn M. VERIFIED CUSTOMER
I took my car in to have a sensor replaced and Kaley did an awesome job, going above and beyond to make me happy. I left with the biggest smile! Kaley is the reason I’ll continue to come back. 10/10 service, thank you so much!
9/8/2023
Harold T. VERIFIED CUSTOMER
Great service but much slower than George White
9/8/2023
David B. VERIFIED CUSTOMER
She’s an outstanding asset to your company. I rarely meet folks in customer service positions who are as perfectly suited to the title as she. Courtesy, excellent communication skills, positive and sincerely helpful attitude. Hope you appreciate the jewel that she is.
9/8/2023
Breanna D. VERIFIED CUSTOMER
Took over 2 and a half hours for an oil change and tire rotation.
9/8/2023
Dario Z. VERIFIED CUSTOMER
Two hours for a tire rotation and inspection is a little too long, don't you think?
9/7/2023
Nettie E. VERIFIED CUSTOMER
Everything went well. Thanks!
9/7/2023
Joe H. VERIFIED CUSTOMER
Quick and thorough! Thanks Chelsea!!
9/7/2023
Laura E. VERIFIED CUSTOMER
Just took a little longer than I thought it would. I was there 1-1/2 hrs for a service inspection!
9/7/2023
Bruce H. VERIFIED CUSTOMER
My coolant was suppose to be completely flushed but it wasn’t. I was appreciative that you said you would do the service for no charge. But when I got home I checked it is still pink and it should be red. I will call your service department tomorrow. Bruce
9/7/2023
David B. VERIFIED CUSTOMER
Not at all satisfied with the way you have handled new car warranty, my wife drove an hour and sat 2 1/2 hours for you to say you'll need back 1/2 day when part comes in, new car with 7000 miles on it.The Fort Dodge dealer **** that why we purchase the new car from you. Not much better