Several small annoyances to deal with that did not have to happen.
1/15/2025
Maung K. VERIFIED CUSTOMER
Thanks…. Wilson’ Toyota
1/15/2025
Gary S. VERIFIED CUSTOMER
Fitted me in quickly and kept me informed.
1/15/2025
Jeff A. VERIFIED CUSTOMER
I appreciated Logan’s positive demeanor. No pressure on further work to be done, and friendly every step of the way.
Super experience.
1/14/2025
David P. VERIFIED CUSTOMER
My appointment was at 1:15.I sat there & got messages from Zach, but ar 3:08 my car was done. I sat there until I went up to Zach & asked if my car was done & he said Pfantz right & he had tofind my papers because he went to break & no one else came & took care of me. I was not happy. Didn't leave til 4:00.
1/14/2025
Daniel M. VERIFIED CUSTOMER
Excellent service experience at Wilson Toyota of Ames.
1/14/2025
Dennis D. VERIFIED CUSTOMER
Good personality and communication !
1/14/2025
Donna E. VERIFIED CUSTOMER
very considerate and very friendly person. Answered questions with quick and professional answers in a very positive knowligable way
1/14/2025
Paula R. VERIFIED CUSTOMER
Professional, courteous and efficient
1/14/2025
Miraj P. VERIFIED CUSTOMER
Really nice
1/14/2025
Jennifer W. VERIFIED CUSTOMER
I had a couple of questions about my inspection and Zach patiently answered all my questions. Great service!
1/13/2025
Dennis B. VERIFIED CUSTOMER
Thank you
1/12/2025
Kristi M. VERIFIED CUSTOMER
Great customer service and able to meet our needs.
1/12/2025
Logan L. VERIFIED CUSTOMER
My car is not fixed... it worked fine for maybe 50 miles then the same issue came back
1/11/2025
Lisa A. VERIFIED CUSTOMER
Very nice service. Zach was very pleasant always a nice experience at Wilson. Very happy with my vehicle & service received
1/11/2025
Sue G. VERIFIED CUSTOMER
Took too long. I think they overbooked! The service is always good; I just don't think I should need to wait for well over an hour after I submitted the report of work to be done and only needed a few small things.
1/11/2025
Craig P. VERIFIED CUSTOMER
Glad to get things taken care of and was able to work in the waiting room without any issues.
1/11/2025
John E. VERIFIED CUSTOMER
When I made my appointment to address a recall, I’d asked to have a missing cap on my roof rack replaced. When I arrived for my appt, the part hadn’t been ordered. I travel from Des Moines to Wilson bc I’ve always appreciated the excellent service, now I’ll have to make the drive again bc the part wasn’t ordered. disappointing.
1/11/2025
Lee W. VERIFIED CUSTOMER
Once again it took over 2 hours for an oil change and tire rotate. That's not acceptable. It is not good service. I like your service department but won't continue to wait that long. My time is worth something to me.
1/11/2025
James L. VERIFIED CUSTOMER
To start with the final bill was less than I thought it would be, which was a pleasant surprise. Korie was great to work with, pleasant and professional.