We learned the hard way that it is best if we bring an extra car to run errands while our car is being serviced. It took over 2 hours today and we had a scheduled appointment. Luckily we didn't have to sit there and wait because that would have been totally unexeptable.
7/4/2023
ELMER P. VERIFIED CUSTOMER
Excellent service and people
7/4/2023
Phyllis M. VERIFIED CUSTOMER
Everyone is very mice and they always ask if I have any questions about what they did to my car. I am very happy with the service.
7/4/2023
JIM S. VERIFIED CUSTOMER
Today there was an unfortunate occurrence; the wrong part was shipped in the right box from the factory. Of course it wouldn’t fit so the actual repair will now have to done in a couple days. My time was not wasted because I worked on a personal teaching project at the coffee shop across the street. I’m actually glad this mistake was discovered on my car. I’m recently retired so this creates no significant inconvenience. I just get to return and complete more on my project while sipping more coffee:)
7/4/2023
DEVONTE T. VERIFIED CUSTOMER
Makenna was extremely helpful! I also greatly appreciate Danny for taking care of me! Great service.
7/3/2023
DANIEL W. VERIFIED CUSTOMER
Trent was very nice and professional. He represents Wilson Toyota very well.
7/2/2023
Joel A. VERIFIED CUSTOMER
I had an 11:30 am appointment to get the oil changed in my Tacoma. At 3:30 pm I was still sitting at your dealership waiting for my truck. I realize it was a Friday before a holiday, however 4 hours fir an oil change and to change backup light bulbs seems excessive. You all are going to have to do better than this to keep my business.
7/1/2023
MARSHA S. VERIFIED CUSTOMER
Took an hour and a half to rotate tires. Service girl didn't tell me how things went. Just said I sent it to your phone. Not very happy with Toyota. They don't back their customers. Was going to buy a new Toyota SUV but now going with Honda CRV.
7/1/2023
Robert F. VERIFIED CUSTOMER
Haley was great with the process, will not buy a certified used car from Wilson again.
7/1/2023
Jeffrey C. VERIFIED CUSTOMER
Very friendly, professional and infirmative.
7/1/2023
JEFF B. VERIFIED CUSTOMER
I was very happy with my experience. My appointment was at 9:00 am and I was on my way home by 10:15. Very punctual. Very impressive.
6/30/2023
MIKE S. VERIFIED CUSTOMER
Your staff always does an excellent job
6/30/2023
ANNE P. VERIFIED CUSTOMER
It shouldn’t have taken 2 hours!
6/30/2023
Elaine J. VERIFIED CUSTOMER
I always stop at Wilson when I am in Iowa. Everytime I come I am welcomed as if I still lived in Iowa and would be back soon! Brian Stolle buys his vehicles from you and told me to be sure and use you! Relatives don't steal you wrong! Thank you!
6/30/2023
ANDREW N. VERIFIED CUSTOMER
I had scheduled 3 accessories to be installed. When I asked an expected time to comple I was told 2-2.5 hours. I anticipated 3. It took 4.5. I felt like they kind of lost track of me 4 hours in—about the time I started getting antsy.
6/30/2023
JOHN R. VERIFIED CUSTOMER
VERY FREINDLY PROFESSIONAL SERVICE
6/30/2023
MARY M. VERIFIED CUSTOMER
Always great service!
6/30/2023
MARGARET J. VERIFIED CUSTOMER
It took over an hour and a half for tire rotation. I had an appointment so I decided to wait. At very least, let the custom know the wait time anticipated.
6/30/2023
DAVID B. VERIFIED CUSTOMER
As usual at Wilson Toyota Top Notch Professionals doing a Great Job!