Kaley was very friendly and professional. She kept me updated throughout my service and thoroughly explained everything that was done. I was very satisfied and would highly recommend working with Kaley!
5/7/2023
JOAN B. VERIFIED CUSTOMER
Mathew Morgan was very helpful in assisting my consideration in buying a car from Wilson Toyota. Also , as usual, Kaley Exline was informative and professional. Thank you.
5/7/2023
DOUG K. VERIFIED CUSTOMER
Service people need to be available when arrive to pickup. It’s frustrating to be waiting around every time for “our” person. Anyone should be able to take care of it and get us on our way.
5/7/2023
BRET B. VERIFIED CUSTOMER
Kaley was very informative and very professional with the information provided about my vehicle.
5/6/2023
. K. VERIFIED CUSTOMER
First off he didn’t introduce himself, at least his first name. Secondly after the technician knew that the issue was corrected between his phone and my car I informed everything was ok. NEVER did the person in customer service ask if he could assist me in reinstalling from MY phone so that we knew the issue was solved from my phone. ALSO when I asked him to explain what “dcm” meant, he acted rather insulted that anyone would question something.
Quite honestly for the last several visits to have my car serviced I have NOT been happy with how I have been treated or my questions answered. Giving some serious thought to making changes.
5/6/2023
BERNETTA C. VERIFIED CUSTOMER
Advised me of your service program of advance payment. Which saved a nice amount. Which I will sign up for next time. Have always had wonderful treatment from service department to Chad in Sales to Mr Wilson owner. Thanks.
5/6/2023
ANDREW G. VERIFIED CUSTOMER
Kaley is very friendly and courteous. She made the experience nice and easy.
5/6/2023
DEBORAH L. VERIFIED CUSTOMER
Great rep Branden is taking good care of my car.
Very polite and courteous.
5/6/2023
Shirley L. VERIFIED CUSTOMER
Logan was excellent. He answered all my questions and accommodated all my requests. He even made a written note for the detailing department that I would like my seats and trunk thoroughly vacuumed after my tuneup service and tire rotation was complete. Thank you, Logan!
5/6/2023
STEPHEN R. VERIFIED CUSTOMER
Always good service at Wilson.
5/6/2023
DEBORAH A. VERIFIED CUSTOMER
I had a very good experience from my welcome, service, checkout and wrapped up very well. Thanks to all - what a great group!
5/6/2023
JANE P. VERIFIED CUSTOMER
Efficient and prompt
5/5/2023
TOM W. VERIFIED CUSTOMER
I was charged $100 + for a fuse. That's definitely not Logans fault, it's just Toyota corporate, and it's my fault for being lazy and in a hurry to get back home. Not the first time I've been screwed, and not close to the worst. Oh well.
5/4/2023
Rex B. VERIFIED CUSTOMER
Excellent job
5/4/2023
JAMES G. VERIFIED CUSTOMER
Makenna was friendly and efficient making the hassle of getting our vehicle serviced more enjoyable. Thank you Makenna!
5/4/2023
JEFF B. VERIFIED CUSTOMER
Trent was very professional. On my second visit he remembered my name and said it was good to see me again. Both visits were very high quality. I will refer Wilson Toyota every chance I can.
5/4/2023
ROXANNE K. VERIFIED CUSTOMER
Trenton’s willingness to go the extra mile to make certain I was completely satisfied with the car service today was outstanding
!
5/3/2023
Jori W. VERIFIED CUSTOMER
Great
5/3/2023
ANGELA S. VERIFIED CUSTOMER
Everyone is very helpful and polite.
Thank you
5/3/2023
MICHAEL W. VERIFIED CUSTOMER
One of the items to check was vibration of the front end at speeds of 70+ mph. On the drive back to DSM , the vibration and rattling of the steering wheel was still occurring