ZACH, DONE A GREAT JOB I HAVE NOT BEEN
DISAPPOINTED WITH WILSON CAR SERVICE AND
DON'T SEE IT HAPPEN AT ALL KEEP UP THE GREAT
WORK, THANKS AGAIN ZACH CARROLL BE VERY PROUD
OF THE SERVICE YOU DELIVER
THANKS EDWARD MASEK
12/24/2024
Laura M. VERIFIED CUSTOMER
The service was great and the staff very friendly! I had a great experience with you!
12/24/2024
Aaron B. VERIFIED CUSTOMER
The advisor was very happy to help as well was the tech that work on the car
12/24/2024
Dona W. VERIFIED CUSTOMER
I 'd rather not get a call as I'm vacation inf. Really he did fine. I was upset as wait time was over 2 hours. I received online communication but right before he had an assistant help him. I was informed when payment was due about additional charge for credit & debt cards. Just a couple things that could have been communicated to me prior to or earlier in my visit.
12/23/2024
Rich E. VERIFIED CUSTOMER
Great customer service
12/22/2024
Jerry R. VERIFIED CUSTOMER
Good communication
12/21/2024
Holly O. VERIFIED CUSTOMER
Chelsea was very courteous, kind and thorough.
12/21/2024
Sandy D. VERIFIED CUSTOMER
Had to wait again about two hours for a tire rotation. Then found out you are charging for using a credit card and my “maintenance require” was NOT reset so now I have to mess with that until I come again! Is there any way I can resent this??? I have always like coming to Ames but after the last two visits I might change to Grimes. Sandy
12/21/2024
Shelley E. VERIFIED CUSTOMER
We appreciated the thorough check of the car and the explanation from Zach
12/21/2024
Justin M. VERIFIED CUSTOMER
Was kept informed on status of vehicle and that was great
12/21/2024
Michael D. VERIFIED CUSTOMER
Thanks!
12/21/2024
Alice W. VERIFIED CUSTOMER
It took 3 hours of my life
12/21/2024
Debra L. VERIFIED CUSTOMER
Great service today, Thank You!
12/21/2024
Janet T. VERIFIED CUSTOMER
Ok
12/20/2024
Dennis M. VERIFIED CUSTOMER
Love my car.
12/20/2024
Gayle B. VERIFIED CUSTOMER
Welll done
12/20/2024
Tami G. VERIFIED CUSTOMER
Korie was terrific to work with!
12/20/2024
Seth B. VERIFIED CUSTOMER
The work on the car was fine it was just a disaster when we came to pick it up. Nobody knew who I was or knew anything about the prius It turns out it was put under the previous owners info and it was a whole ordeal. Then we got charged twice on the card we paid for it with. I'm not mad at all but I hope not to come back