Kaley was great. A true professional. She earned my respect.
2/1/2023
MICHAEL B. VERIFIED CUSTOMER
I'm not sure why I'm getting these notifications. I have not had to service performed on my vehicle this week.
I did bring it in last week but the part that arrived was not the correct part. Work on my car is not done yet. That's okay though I understand.
I'm just saying it's strange that I am getting text messages saying that my car is ready for pickup when I picked it up ages ago...
2/1/2023
JAMES B. VERIFIED CUSTOMER
always treat me well, converted me from oil change shops.
2/1/2023
KAREN J. VERIFIED CUSTOMER
Already called for follow up repair. Right window now has a horrible screeching sound from wind when driving on the interstate. Called and scheduled follow up and repair for Monday2/6. Parts needed to be ordered. Will they be available for 2/6 appointment?
1/31/2023
NANCY C. VERIFIED CUSTOMER
Everything went well and your customer service is always friendly and professional. NANCY C
1/31/2023
KARLTON K. VERIFIED CUSTOMER
Makenna was great. Friendly and helpful.everything was smooth from start to finish:
1/29/2023
Marcos M. VERIFIED CUSTOMER
Brenden was professional and courteous. He did an awesome job answering my questions. I appreciated everything he did to make my visit quick and easy.
1/29/2023
AMIEE N. VERIFIED CUSTOMER
Easy check in. Service was fast and great. Only thing I had that could be improved was, I had called to move up my service time. Confirmed it with a service clerk. And the day of, they had not confirmed my changed time. (I drove from Des Moines and got up extra early for service. But Amanda was great, she got me checked in and taken care of! *will travel for great service!
1/29/2023
David M. VERIFIED CUSTOMER
Brenden was polite and professional all the way through. He contacted me with updates on my car in a timely manner. It was a pleasure working with him.
1/29/2023
BRUCE H. VERIFIED CUSTOMER
We were totally satisfied with the service we received at Wilson’s. Braden is an excellent service person. He was friendly and very courteous. Everyone there is always so nice. Thank you for that.
1/28/2023
VIC E. VERIFIED CUSTOMER
No comment
1/28/2023
DENNIS B. VERIFIED CUSTOMER
Nick got my service done on time and on my way. Great job!
1/28/2023
JALENE H. VERIFIED CUSTOMER
Jury still out…. When I came this morning the heater worked, now it doesn’t. You have a plan to fix it but it will require me to bring the car back.
1/28/2023
CONNIE P. VERIFIED CUSTOMER
Awesome service as always.
1/27/2023
KAY W. VERIFIED CUSTOMER
My wait for the oil change was longer than normal but she apologized. I didn't have anything else scheduled that day so I was able to be patient.
1/27/2023
KEVIN E. VERIFIED CUSTOMER
Repairs seem good but vehicle was damaged during the service. Nobody seems to be helping with this situation.
1/27/2023
KATHRYN A. VERIFIED CUSTOMER
The service staff were wonderful....the shuttle was 5 stars out of 5. The service was almost perfect.....my problem is that I still have the tire pressure warning light on, which is disconcerting. I cannot figure out why.
1/27/2023
JASON C. VERIFIED CUSTOMER
Really enjoyed my experience with Nick.
1/27/2023
CATHY W. VERIFIED CUSTOMER
I am happy your staff at Ames Toyota is so thorough. I appreciate that you are all so professional and ready to advise and answer questions, that I have.
Thank you
CATHY W