Makenna was prompt, polite and helpful my first time at Toyota
1/10/2023
JENNIFER W. VERIFIED CUSTOMER
This was my second visit and again, super friendly and detailed service. Happy this is my new dealership.
1/8/2023
ELIZABETH L. VERIFIED CUSTOMER
My windshield recently was replaced after it was accidentally broken from a previous appointment and when I received my car back the windshield had not been cleaned at all. There is glue residue everywhere, which wouldn’t be so bad bc most of those spots I could clean myself but whomever installed it put on my mirror over a sticker or sticker residue w/o cleaning it first so there is no way to get that mark off so it looks like there is a sticker right in the top middle of my windshield. I did take pictures and would be happy to send to you. I would have happily left my car there another day if they needed the proper time to clean it :( We can live with it but was very disappointed in the quality of work as it could easily have been seen if someone would have checked it prior to us picking it up. Just thought you should know so this doesn’t happen to future customers.
1/8/2023
Marvin A. VERIFIED CUSTOMER
Amazing customer service! From the initial call to set the appointment to the interactions with the Service Team when dropping off the vehicle to pick ing up the vehicle was a great experience!
1/8/2023
RANDALL K. VERIFIED CUSTOMER
Prompt friendly service! Great team and associates wiring in the service department! Thanks to all
1/8/2023
Terry G. VERIFIED CUSTOMER
They did what they said they do!
1/8/2023
Heather A. VERIFIED CUSTOMER
I feel very confident with the service and recommendations I received from Brian and Wilson Toyota
1/8/2023
VIC E. VERIFIED CUSTOMER
I phoned Wilson Toyota Monday Jan 2 for an appointment to repair a bulb socket on the rear passenger side of my 2022 Tacoma. I asked to speak with a service advisor. I assumed that I was connected to the service advisor when I explained about the broken socket. A female voice that she had to contact the parts department to see if they had one. After a time she said that it had to be ordered and I assumed the part would be installed. Let’s say I wasted my time and gas for nothing. This is not acceptable. I plan to contact upper management about my experience.
1/7/2023
LAWRENCE J. VERIFIED CUSTOMER
Very professional and prompt
1/7/2023
LUANN T. VERIFIED CUSTOMER
Great service. Thank you
1/7/2023
SUSAN P. VERIFIED CUSTOMER
Truly appreciated the assistance in learning the remote start. Both men were very patient. Customer service at its finest! Thank you Toyota!!!
1/7/2023
JOEL H. VERIFIED CUSTOMER
Informative, stress free visit. Thanks again to Max and Wilson Toyota
1/7/2023
JASON C. VERIFIED CUSTOMER
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1/7/2023
GRETA B. VERIFIED CUSTOMER
Great service
1/6/2023
Alyssa T. VERIFIED CUSTOMER
Thanks againm...you guys are great.
1/6/2023
AARON V. VERIFIED CUSTOMER
Kaley communicated well. The technician took the time to correctly diagnose the issue with my vehicle rather than make an inaccurate assumption of the issue. Nice work to them both!
1/6/2023
JOHN T. VERIFIED CUSTOMER
It was the poorest service experience I've ever had had inthe last15 year's
1/6/2023
DOUG B. VERIFIED CUSTOMER
Check in was fast and efficient. Problem diagnosed and repaired same day
1/5/2023
GEORGE F. VERIFIED CUSTOMER
Thanks, Jamie and Service Team.
1/5/2023
John N. VERIFIED CUSTOMER
My only complaint is the amount of time I waited. 2+ hours for routine maintenance. To much time.