Good responses to questions. patient and informative. Good experience
12/22/2022
Jim B. VERIFIED CUSTOMER
Jeremy was great throughout. Excellent customer service. It was a little weird, however, that our weather-tech floormat, which we’ve used for a decade plus with no prior issue, was removed and placed in our trunk, with a loose, crappy, slippery, ripped, muddy paper floor covering left in its place, along w/ a reprimanding floormat safety checklist, but nothing was actually said to us about any of that.
12/22/2022
MARGARET M. VERIFIED CUSTOMER
Very disappointed with having to wait nearly three weeks to get an appointment. That never happened before in the nine years I’ve owned a Wlson Toyota. Service has always been satisfactory.
12/22/2022
Ronald M. VERIFIED CUSTOMER
Makenna did an awesome job of listening and solving the problem with the FJ Cruiser. I also appreciate all your staff and your excellence in service.
12/21/2022
MEREDITH M. VERIFIED CUSTOMER
McKenna was great, very helpful and professional
12/21/2022
SARA S. VERIFIED CUSTOMER
We were totally wowed by your friendly service and care. We had to work maintenance in with medical appts and you really helped us with shuttle transport. Both the shuttle driver…(Ward I think )and Jeremy went above and beyond to help us accomplish these tasks before the weather comes in. 5plus stars!!
12/21/2022
STEVEN V. VERIFIED CUSTOMER
Service went just as planned. Thanks
12/21/2022
LARRY R. VERIFIED CUSTOMER
Great service was treated very professional to make sure our car is in good condition for winter plus a. We set of tires on sale for winter driving
12/21/2022
MELISSA M. VERIFIED CUSTOMER
I spoke to the Service Department in regards to bad communication and extra unnecessary charges. And is a Certified Vehicle 100% for the customer???
Not a great experience either when I was told 2 to 3 hours and took over 5 hours before I was checking out with my car.
12/21/2022
Seth H. VERIFIED CUSTOMER
Kaley rocks!
12/21/2022
Karen R. VERIFIED CUSTOMER
Fine thank you
12/21/2022
Amber P. VERIFIED CUSTOMER
Jeremy was extremely courteous and has a positive presence focused in customer service! Thank you to him and the rest of the team!!
12/20/2022
Donald F. VERIFIED CUSTOMER
Great caring guy
12/20/2022
DAVID B. VERIFIED CUSTOMER
Great, courteous., professional service!
12/20/2022
JOHN O. VERIFIED CUSTOMER
A good service/repair experience.
12/20/2022
JUSTIN M. VERIFIED CUSTOMER
Took it in a week ahead of time before my actual appointment due to the upcoming weather event here I wanted to be sure I had good tires and I had it done in case I had to be out in this thank you
12/20/2022
PAM L. VERIFIED CUSTOMER
The associate who took care of me was excellent!!
Time it took to service my car was far too long 2 1/2 hours.
12/20/2022
Kimberly W. VERIFIED CUSTOMER
Sounds good. Happy that my car was washed and cleanes out. Thank you!
12/20/2022
JAMES P. VERIFIED CUSTOMER
After having my highlander serviced, oil change, and tires rotated drove home and notice passenger rear wheel well front small mud flap was hanging down. Came in and Malala gave me a 10 mm screw as she couldn’t get me in so I took it home and tried to screw it in, but it needed a plastic plug so I returned and got one. Returned home and put it in and saw it also needed a plastic plug. Have always had great service for years. I should probably come back and get a black plug as I put in a temporary smaller white one.