My tire indicator light was still on when service said my car was ready and also the tech did not put the new oil change sticker on my window and I did not ask for synthetic oil. Not happy with this service normally outstanding in the past
3/5/2025
L And. VERIFIED CUSTOMER
Very friendly… timely service and they keep me posted on progress
3/5/2025
Joni M. VERIFIED CUSTOMER
I’ve leased several RAV4’s from Wilson and always happy with the service I’ve gotten here. Always friendly and I know the work gets done as quickly as possible.
3/5/2025
Jon C. VERIFIED CUSTOMER
None
3/5/2025
Peggy M. VERIFIED CUSTOMER
Great job putting the blue tooth back together. A special thank you to your shuttle driver, Bill. He ran around a d delivered us to multiple destinations
3/5/2025
Dan G. VERIFIED CUSTOMER
When I came for my scheduled appointment I was told that they did not have a record of it. I told them who the person I dealt on the previous appointment , but I was told there was nothing he could do. He left and came back and told me they could get it done by the end of the day. I told him I was from Boone and what could I do. He said that it would take about a couple of hours to do the work but that was the best we could do. I said all right and at about 1:00 I took the shuttle to downtown Ames to do a couple of errands.I finished with my errands at about 2:45 and I called to have the shuttle come and pick me up . I got a text at 3:15 that my Highlander was done. I had to make 2 more calls to check if the shuttle was going to pick me up.I was finally picked up at 4:45.. I was very disappointed with my experience.
3/5/2025
Shirley S. VERIFIED CUSTOMER
Maintenance required message was not turned off. I cannot figure out how to do it myself. I drove up from Ankeny and would prefer not to go up again.
Otherwise, service was quickly done and done well.
3/5/2025
Margaret A. VERIFIED CUSTOMER
Good service. Kept me informed on what was being done. Got it done in a reasonable amount of time. Thank you for doing such good work.
3/4/2025
Roger B. VERIFIED CUSTOMER
Good parts - great people - solid service.
3/4/2025
Timothy C. VERIFIED CUSTOMER
Logan was friendly and professional.
Andy did an excellent job installing my new tonneau cover.
3/4/2025
September S. VERIFIED CUSTOMER
Very good service. Would recommend.
3/4/2025
Manuel A. VERIFIED CUSTOMER
my tires were not rotated as I requested. The last time I was there for service they were supposed to be rotated and they were not so I asked that that would be taken care of this time. I didn’t really check the service bill until I got home that was not done.
3/4/2025
Mike C. VERIFIED CUSTOMER
Always greats service at Wilson Toyota
3/3/2025
Edwin S. VERIFIED CUSTOMER
Thanks!
3/2/2025
Richard N. VERIFIED CUSTOMER
Excellent service, hospitality and kindness. Dr. Richard N
3/1/2025
David W. VERIFIED CUSTOMER
Korie was very nice and considerate of my time.
3/1/2025
Linda S. VERIFIED CUSTOMER
The only issue was the car clock could have been reset to reflect the time change. I am not sure how to change to the correct time - decrease time by one hour. ????
3/1/2025
Joyce D. VERIFIED CUSTOMER
Wilson always provides good service.
3/1/2025
Chad H. VERIFIED CUSTOMER
Really appreciate the help and wonderful experience and service.