Brenden did an awesome job today
the service department is the BEST !!
10/15/2022
DONALD D. VERIFIED CUSTOMER
We were pleased with your Service and thank BRAD for helping us out.
10/15/2022
TIMOTHY A. VERIFIED CUSTOMER
Brenden was very nice and helpful
10/15/2022
JANET S. VERIFIED CUSTOMER
You did a great job servicing my car. Thank you!!!
10/15/2022
ROBERT B. VERIFIED CUSTOMER
Professional and thorough
10/14/2022
MATTHEW L. VERIFIED CUSTOMER
When we we in town for 2 days, Makenna made a special effort to work us in. The quality of the work was excellent. Wilson Toyota takes a personal approach. Josh Holz sold us our car and continues to make sure we are well taken care of. Our family will always come to Wilson when we need to buy a car.
10/14/2022
Shannon P. VERIFIED CUSTOMER
Need to improve service communication regarding waiting time. Waited for service to be completed and was quoted an hour. I was there for almost 2 1/2 hours and was not once spoken to about the length of time or delay. The new status board in the waiting room while neat looking relays no timely relevant information to the waiting customer.
10/14/2022
ALEX G. VERIFIED CUSTOMER
I have absolutely no complaints! Every person I dealt with was awesome!
10/14/2022
MICHAEL P. VERIFIED CUSTOMER
Great service with a friendly professional staff! Thank you!
10/14/2022
SCOTT S. VERIFIED CUSTOMER
Steering wheel was dirty and the window sticker was not updated.
10/14/2022
JOYCE C. VERIFIED CUSTOMER
I love my truck!! Not gonna trade…????
10/14/2022
DOUGLAS W. VERIFIED CUSTOMER
No need to contact me. Noticed that tires were pressurized to 38 psi when recommended pressure is 35 front and 33 rear. Made adjustment myself.
10/13/2022
JASON S. VERIFIED CUSTOMER
Thanks! As always, you guys are great to work with!
10/13/2022
MARK E. VERIFIED CUSTOMER
Kept my vehicle over night, I had to arrange a ride to and from Ames. You did not have to keep my vehicle. Terrible communication, I will tell friends and family. Mark
10/13/2022
PAT M. VERIFIED CUSTOMER
Good job taking care of me today.
10/13/2022
PEGGY K. VERIFIED CUSTOMER
Kaylee was great to interact with throughout the day. Although the last text messages did not go through. The services on the receipt of 272.00 were not completed. My husband brought this to their attention and they made it right by us. I just want to pass on that there is a level of trust that has been broken. Please ensure that when your technicians say they completed a service t that they in fact did the service. Thank you.
10/13/2022
NANI G. VERIFIED CUSTOMER
I showed up early for my appointment and we got started right away. Appreciated the text communications about how things were going and the recommendation to change out a filter. The new video inspection and PDF features were great to review and then ok the replacement. All in all fabulous experience!
10/13/2022
JERRY G. VERIFIED CUSTOMER
Jeremy was very polite and very helpful. We sure appreciated his help