She was very friendly and helped us pair our phones to the van's bluetooth
8/24/2022
RONALD R. VERIFIED CUSTOMER
Great ???? service and good people to work with.
8/24/2022
JEANINE S. VERIFIED CUSTOMER
The employees we dealt with were very courteous and even took us somewhere so we could have lunch.
8/24/2022
Douglas C. VERIFIED CUSTOMER
Job done in an expedient manner. Very fine service. My service advisor was excellent!
8/24/2022
John M. VERIFIED CUSTOMER
My transmission shifting weird but the technician couldn’t reproduce it. It cost me $183 and a lot of headache as I live in Ankeny.
8/24/2022
BERNADETTE S. VERIFIED CUSTOMER
Service to car was good.
Waiting 1 3/4 hour for service too long. Appointment time doesn’t mean much when the actual service probably takes 45 minutes.
8/24/2022
Youbiao H. VERIFIED CUSTOMER
It takes me a lot of unnecessary costs.
8/24/2022
Robert F. VERIFIED CUSTOMER
Thank you
8/24/2022
AMANDA P. VERIFIED CUSTOMER
Appointment took way too long for a routine oil change. Had an advance appointment for 10:30, arrived in time, and didn’t get my car back until 1:15. Unacceptable service.
8/23/2022
BRIAN W. VERIFIED CUSTOMER
I am very happy that I have moved from the DSM Toyota to you guys. I was treated like a lower class human here in DSM. Thank you for treating me as an equal and listening to me. Thank you. Brian
8/23/2022
SHIRLEY S. VERIFIED CUSTOMER
Always friendly and thorough.Good explanations.
8/23/2022
BRUCE S. VERIFIED CUSTOMER
Jeremy was great to meet with..
Cheery knowledgeable and courteous
8/23/2022
RANDY R. VERIFIED CUSTOMER
Excessive wait time. I texted and got no answers or updates. Finally the blonde lady at the desk.katlyn I believe got me out of there. Thank you Jesus. Questioning future service appointments. Very low rate service
8/23/2022
Robert R. VERIFIED CUSTOMER
I did not like the texting of videos of my service for approval when there was
nothing to approve. Walk over and talk to me, it seems to prolong the process.
8/23/2022
JULIE B. VERIFIED CUSTOMER
I do not have a Toyota Tacoma, I have a Highlander. Please fix this in your records. I have asked time and again for this to get fixed and it never seems to get resolved. Thank you.
8/23/2022
SAMUEL B. VERIFIED CUSTOMER
Very slow over 2 hours for an oil change is bad
8/23/2022
FELKINS M. VERIFIED CUSTOMER
Jamie did an outstanding job! He is top notch in customer service.