Makenna was very helpful in answering all my questions.
8/23/2022
Patricia H. VERIFIED CUSTOMER
The employees of Wilson Toyota of Ames, Iowa service center are always very friendly, fast, thorough and accommodating.
8/21/2022
JOSEPH K. VERIFIED CUSTOMER
Missing one of the caps on a valve stem of one of my tires, the maintenance warning light wasn’t reset, and the same air filter that you wanted $91 to replace cost me $15 at the part store, and 5 minutes of my time. Really not as impressed as I used to be with this dealership.
8/20/2022
JANET S. VERIFIED CUSTOMER
Other than the 4 service dept people standing in the bay, when I got there, and my waiting a long minute fir them to step aside, I am completely satisfied with Wilson ToyotaService. ( the automatic door goes up, and waiting,,waiting, and those folks just kept on like no one was there....very unusual behavior for this top drawer company).
8/20/2022
SUSAN B. VERIFIED CUSTOMER
Awesome service!
8/20/2022
PATRICK K. VERIFIED CUSTOMER
Thanks. I’d appreciate a call from Maxwell. I have a question for him.
8/19/2022
Holly E. VERIFIED CUSTOMER
Maxwell was super helpful, knowledgeable and personable. Although I have always gone to Des Moines, I may just have to make a permanent switch!
8/19/2022
SHIRLEY M. VERIFIED CUSTOMER
Kailey is the best! Professional, polite along with being fun. I certainly appreciate her. I’ve had other techs that are not as polite. Everyone needs to know that all woman are not stupid. We can make good decisions occasionally.
8/19/2022
RHONDA P. VERIFIED CUSTOMER
Excellent service
8/19/2022
Timothy S. VERIFIED CUSTOMER
We have always received prompt and exact service asked for! Thank you for your professional service!
8/18/2022
KENT K. VERIFIED CUSTOMER
Satisfied with the initial walk through looking over the vehicle & then explaining all the new changes & showing me what to expect. A+ service all around.
8/18/2022
Jolene C. VERIFIED CUSTOMER
A bit of a long wait, but all in all, I was impressed
8/18/2022
CAROL G. VERIFIED CUSTOMER
Who is Makenna Wolf? No one came to me and introduced themselves as Makenna Wolf
8/18/2022
Aaron F. VERIFIED CUSTOMER
The team at Wilson Toyota of Ames is always amazing. We trust them with all of our work vehicles, as well as our personal vehicles. Maxwells customer service and professionalism perfect.
8/18/2022
Donna M. VERIFIED CUSTOMER
Checked in at 12:45 for oil change and tire rotation. Completed at 3:50. Your Service Department is incompetent. Offered a free oil change next time for the inconvenience. No thanks I don’t want to waste another three hours for something that should only take 20 minutes. Don’t make excuses because of a new system your using.
8/18/2022
LARRY R. VERIFIED CUSTOMER
Did what I asked.
8/18/2022
ROBERTA B. VERIFIED CUSTOMER
We are frustrated that my horn that your service department had to disconnect to fix my air conditioning now won’t work. It worked before you disconnected it but now it doesn’t and the part was going to cost me 600?! Now I’m driving a car with no horn. So yes, I’m very disappointed.
8/17/2022
CHAD W. VERIFIED CUSTOMER
Makenna arranged for a shuttle ride after the shuttle driver had already gone home.
8/17/2022
KATHERINE M. VERIFIED CUSTOMER
Jamie was very thorough and genuinely cared.
8/17/2022
ANNE W. VERIFIED CUSTOMER
i have had my truck serviced at Wilson twice and they both took over 3 hours for a simple oil change. This is way too long for a scheduled appointment. I expect more!
ajay winter