Jamie and Ashton were amazing to work with. They were very considerate and helped me evaluate the work on my Rav4
8/17/2022
SETH W. VERIFIED CUSTOMER
The work was done fast and they communicated clearly. Thanks.
8/17/2022
VIRGINIA F. VERIFIED CUSTOMER
It was a good job, and I thank you! I just wish that I hadn't had to wait so many weeks to get it done!
8/16/2022
LISA W. VERIFIED CUSTOMER
He was polite and took time to explain everything that was completed on my car!!
8/16/2022
WILLIAM W. VERIFIED CUSTOMER
Staff was polite and helpful
8/16/2022
SHERRY S. VERIFIED CUSTOMER
She got my car right and had the problem looks at with no hassles. She was so nice!
8/15/2022
GARY H. VERIFIED CUSTOMER
Great job thanks
8/15/2022
PAUL D. VERIFIED CUSTOMER
Lucky another Toyota dealer isn’t closer. Third unsatisfactory service experience in a row. Next vehicle will not be a Toyota just because of service. Has steadily decline the last 15 years. Disappointed.
8/14/2022
Sarah L. VERIFIED CUSTOMER
Makenna was wonderful! Kept me updated
during the appointment. She will be my go to
for a service advisor.
8/14/2022
ELIZABETH C. VERIFIED CUSTOMER
Will probably never return to your organization
8/13/2022
MARJEAN C. VERIFIED CUSTOMER
I have no problem with my car service but feel it should not take 2 1/2 hours for an oil change with an appointment.
8/13/2022
CHAOUKI M. VERIFIED CUSTOMER
A $100 oil change isn't reasonable.
8/13/2022
RONALD R. VERIFIED CUSTOMER
Good job ????
8/11/2022
JULIE W. VERIFIED CUSTOMER
Yes. He was prompt, kind, professional, and called me when the work was done as promised.
8/11/2022
Michael Y. VERIFIED CUSTOMER
Jamie is the best
8/11/2022
Lori D. VERIFIED CUSTOMER
Makenna and Jayson were courteous, prompt and very professional.
8/10/2022
BARBARA W. VERIFIED CUSTOMER
The wait was excessive! It wasn’t Kaley’s fault but the owner of the dealership. Why do you commit to appointments and not intend to keep them. I think I will buy an oil filter from you and pay someone else other than your dealership to do the work.
8/10/2022
GUSTAVO M. VERIFIED CUSTOMER
Nick was fine, but I'm concerned with the overall service. A fee months ago I took the car for regular maintenance and was told that the break pads were at 4 and close to needing to be replaced. I was traveling to the mountains, so I asked for a the pads to be changed at a different appointment (I was replacing all the tires for new ones). At the time of the appointment, I was informed that "the real technician" had looked at the breaks and the pads were at 6 and didn't need to be replaced. My trip was long (6000 miles), so after return I took the car again for service. This time, the breaks are again at 4, but do I believe it or the tech didn't check? Also, I was told that my tires would need replacing soon, even though I bought new tires from Wilson Toyota about 2 months ago (the tires are clearly fine). So, I'm starting to wonder if somebody really looks at the car or whether all the inspections are not real.
8/10/2022
Mark W. VERIFIED CUSTOMER
Very informative and kept me updated on the progress of my vehicle
8/10/2022
TRACY N. VERIFIED CUSTOMER
The time it takes for general maintenance is too long.