I had my tires rotated and my oil changed. My vehicle was in service for over 2 hours and 20 minutes. My opinion is this was way too long. What’s your opinion???
2/19/2025
Jill L. VERIFIED CUSTOMER
Great!
2/19/2025
Prashant T. VERIFIED CUSTOMER
He was great. Give him a raise.
2/19/2025
Cristen L. VERIFIED CUSTOMER
Korie was great. Thank you so much!
2/19/2025
Jeanne T. VERIFIED CUSTOMER
I was so impressed with how kind he was and would go that extra mile to make sure any little thing was done that I had inquired about. I had a dash light on I didn't know how to turn off and he went to make sure that it got turned off. The service was fast and enjoyable experience. I always feel like I can trust Wilson Toyota to take care of my car and keep it in the best shape, without taking advantage of my lack of knowledge of mechanics. I have a car dealership closer, but Wilson has treated me so well that I do not mind driving a couple hours if necessary to get my car serviced at Wilson's. This time I happened to be in Ames and just did a walk-in visit, so was very happy that I could be accommodated on such short notice. Everyone there was kind.
2/19/2025
Craig B. VERIFIED CUSTOMER
Quick turn around today
2/19/2025
Roger B. VERIFIED CUSTOMER
U’r time estimate was approx 2 hrs .. but you had me on the road in just over an hour!!! Much appreciate all your efforts!!
2/18/2025
George F. VERIFIED CUSTOMER
Thanks, Korie.
2/18/2025
Mollie W. VERIFIED CUSTOMER
Thank you for serving our car.
2/17/2025
Steve M. VERIFIED CUSTOMER
Excellent servuce and great coffee on top of that!! My first Toyota after 40 years of Chryslers and Hondas and I am so happy with my new Grand Highlander and the excellent service I get at Wilsons
2/16/2025
James L. VERIFIED CUSTOMER
Good work, Zach!
2/16/2025
Chris N. VERIFIED CUSTOMER
Did a great job
2/16/2025
Kayla A. VERIFIED CUSTOMER
Thank you for your help with the car seats!
2/15/2025
Michael L. VERIFIED CUSTOMER
Service was great. The coffee was better. I think that the time limit that it takes for the workers to get the job done. It’s just a little longer than I expected but all in all I will give you a four out of five. The business is doing well over there. Thank you for your time and have a lovely lovely evening.
2/15/2025
Jorge M. VERIFIED CUSTOMER
I just want to say thank you to the whole Toyota team and for getting my car done at an efficient time. I also want to thank Jenna for helping me out and getting things figured out for me, she’s definitely a life saver!
2/15/2025
John B. VERIFIED CUSTOMER
Answered my questions and concerns promptly. Would like to know how to remove the message sign though on the dashboard.
Thank you!
2/15/2025
Mike T. VERIFIED CUSTOMER
Zach and his team worked hard to accommodate my request to get in without an appointment and I am thankful for that part of the experience. I visited to have the tires checked because of an amber tire pressure light and an oil change warning light upon starting the vehicle. Zach's team filled the trunk tire with air and performed the oil change as requested. Unfortunately neither the oil or tire pressure light were cleared by the team. Returned for a second visit where both were cleared but the hood was not latched and I had to stop on Duff to do so. Not very safe.
2/15/2025
Patrick B. VERIFIED CUSTOMER
Great service. Highly recommend
2/14/2025
Jeffery S. VERIFIED CUSTOMER
Thanks for taking good care of my Tacoma
2/14/2025
Suzanne B. VERIFIED CUSTOMER
Quick turn around on the car today. Good communication. Thanks!